Installation Technician

ASSA ABLOY • Colonial Heights, VA

9d

About The Position

ASSA ABLOY Entrance Systems is hiring an Installation Technician for its Pedestrian Door Solutions business. The technician delivers service and reliable door solutions at customer locations by diagnosing, troubleshooting, repairing, upgrading, and installing automated pedestrian doors, including sliding, swinging, and rotating doors. The work includes planned maintenance and break-fix repairs, following manufacturers’ installation procedures and specifications, and using electro-mechanical, electrical, glazing, hardware, and low-voltage wiring skills. The role requires professional communication with customers, end-users, and contractors, careful job documentation, and a strong commitment to safety. The technician participates in training and, after certification and training, on-call rotations.

Requirements

• 3–5 years of direct industry, storefront door installation, or relevant industry experience, such as storefronts, glazing, doors, aluminum frames, electrical work, glass, automatic doors, or hardware.
• Must be at least 21 years old due to job-related responsibilities.
• Must successfully obtain and maintain AAADM certification. The posting gives conflicting timelines: within six months in the role description and within one year in the Requirements section.
• Mechanical aptitude and experience repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage wiring (stated as 120v); access control systems are a plus.
• Valid driver’s license and good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.

Nice To Haves

• Experience in glazing, storefronts, aluminum frames, and hardware.
• Knowledge of access control systems.

Responsibilities

• Perform service and installation in accordance with manufacturers’ recommended installation procedures and specifications.
• Document time spent and complete documentation detailing problems, shortages, and inefficiencies in job-site conditions.
• Perform work safely to prevent accidents and protect coworkers, contractors, the public, and property.
• Wear and maintain personal protective equipment when necessary.
• Perform planned maintenance, break-fix repairs, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Communicate professionally with customers, end-users, and contractors, providing exceptional service.
• Participate in training programs.
• Participate in on-call rotations after certification and training.

Benefits

• Health, dental, and vision plans.
• 401(k) with company matching.
• Short- and long-term disability insurance, life insurance, and accidental insurance.
• 15 PTO days and 11 paid holidays.
• Tuition reimbursement.
• Company vehicle.
• In-house training, ongoing learning opportunities, and AAADM certification support.
• Length of Service awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed