Installation Technician

ADT•Savannah, GA
•Onsite

About The Position

The Residential Installation Technician evaluates customers’ needs, identifies suitable security systems and equipment, installs and tests equipment, and educates customers on how to use their systems. The role involves visiting customers at their homes or businesses and providing solutions in collaboration with customers and coworkers. Technicians also recommend ways to improve system use and functionality, follow safety practices, safeguard equipment and materials, and leave each work site clean and in good condition.

Requirements

  • Customer-focused and customer-driven mindset.
  • Technical aptitude.
  • Strong verbal communication skills.
  • Ability to thrive in the face of uncertainty.
  • Valid driver’s license.
  • High school degree or equivalent.

Nice To Haves

  • Electronic Trade School training.

Responsibilities

  • Work with customers to determine the optimal system and equipment for their needs.
  • Install and test equipment to ensure proper functionality and signal reception required to establish service.
  • Evaluate information provided and work with customers to find the best solution for their location.
  • Identify opportunities to improve the use and functionality of customers’ systems and provide recommendations.
  • Follow safety practices to help prevent injury and property damage.
  • Prevent loss of unused materials, ladders, and tools at job sites or office locations.
  • Collect debris, patch holes, and clean the site, leaving it as nice as or better than it was before work began.
  • Perform other duties needed to support the company’s vision, mission, and values.
  • Visit customers at their homes or businesses and work collaboratively with customers and coworkers.

Benefits

  • Full benefits beginning on the first day of the month after 31 days of employment.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with employer matching.
  • Paid vacation time.
  • Tuition reimbursement.
  • Employee referral bonuses.
  • Coaching, development, and career growth opportunities.
  • Casual, energetic, and engaging work environments.
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