Installation Technician

AT&T • Janesville, WI

13d • Onsite

About The Position

Installation Technicians install and activate AT&T broadband, Wi-Fi, and voice services at customers’ homes and businesses. Working independently as a trusted expert, the technician meets customers, troubleshoots problems, and provides service intended to deliver a strong customer experience. Duties may include installing new lines, climbing ladders, and connecting and activating Wi-Fi networks. AT&T provides extensive training, resources, and ongoing paid training to support career development.

The position is based in Janesville, Wisconsin, and is scheduled for 40 hours per week. Pay is $23.08–$32.21 per hour; average starting earnings are stated as $47,996 per year. Individual starting salary may depend on geography, experience, expertise, and education or training. The role requires a flexible schedule, including evenings and weekends, and availability for overtime, emergency callouts, and holiday work.

Requirements

• High school diploma or GED.
• Valid state driver’s license.
• Ability to lift and move up to 60 pounds.
• Must weigh less than 325 pounds for ladder safety.
• Ability to work in small spaces and aloft, up to 28 feet.
• Ability to identify wire and cable colors.
• Ability to work a flexible schedule, including evenings and weekends.
• Availability for overtime, emergency callouts, and holiday work.
• Must qualify on pre-employment assessments.

Responsibilities

• Install and activate broadband, Wi-Fi, and voice services at customers’ homes and businesses.
• Install new lines and connect and activate Wi-Fi networks.
• Troubleshoot problems and provide customer service as a trusted expert.
• Climb ladders and work in small spaces or at heights as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays, with eligibility and amounts varying for some bargaining employees and groups.
• Sick leave.
• Paid parental leave.
• Adoption reimbursement.
• Short- and long-term disability benefits.
• Life and accidental death insurance.
• Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
• Employee Assistance Programs (EAP).
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
• Extensive training and ongoing paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED