Installation Technician

Opus Inspection•West Chester, PA
•Onsite

About The Position

Opus Inspection, Inc. is a software- and electronic hardware-driven global leader in the Automotive Technology Service industry. Its mission is to help make the world cleaner and safer through effective vehicle inspection solutions, innovative technologies, customer focus, and operational excellence. Its technologies and services support state partners in meeting U.S. EPA clean-air regulations by managing vehicle inspection programs and vehicle information databases and developing remote vehicle monitoring solutions. The Installation Technician works in Field Service Support and is responsible for delivering, installing, repairing, maintaining, picking up, and calibrating equipment, instruments, and analytical systems used in the emissions inspection program. The technician works independently of direct supervision and serves customers throughout an assigned state or regional territory, including customers who have recently purchased or rented equipment.

Requirements

  • High school diploma or equivalent.
  • Excellent customer service skills.
  • Ability to successfully pass a background check and drug screen.
  • Valid driver’s license to operate a company vehicle.
  • Working knowledge of standard business practices.
  • Superior verbal and written communication skills.
  • Basic computer data-entry skills.
  • Ability to lift moderate to heavy items.
  • Ability to travel between locations and stations and create a work schedule while completing required responsibilities.
  • PC diagnostic capabilities, including knowledge of Windows operating systems.
  • Ability to read schematic drawings.
  • Ability to use a standard set of tools.
  • Experience taking apart computers or electronic devices and the ability to reassemble them.

Responsibilities

  • Travel throughout the assigned territory using a company vehicle.
  • Deliver rental and sold units from the West Chester warehouse.
  • Maintain instruments and equipment at the Pennsylvania warehouse.
  • Provide a high level of customer satisfaction to accounts in the assigned territory.
  • Complete paperwork and reports for assigned work and assist with records, reports, and other test documents.
  • Maintain accurate inventory of items in the technician’s possession.
  • Train customers in the proper operation and maintenance of motor vehicle inspection equipment.
  • Perform preventive maintenance on the assigned company vehicle.
  • Perform other duties as assigned.
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