Installation Technician

Safe Haven Security Services, LLC. • Marana, AZ

5d

About The Position

Safe Haven Security is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems. The role focuses on ensuring security systems function correctly and perform optimally while providing customers with reliable protection and peace of mind. The technician also consults with customers about their needs and suitable security solutions, explains system operation, and completes installation and service documentation. The work takes place in a fast-paced environment and may involve indoor and outdoor settings, elevated work, and travel in a personal vehicle.

Requirements

• Ability to obtain or possess basic tools needed for the job.
• Proficiency installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
• Strong interpersonal and communication skills for professional customer interactions and clear instructions.
• Ability to diagnose and efficiently resolve technical issues using problem-solving skills.
• Auto insurance coverage must meet company standards throughout employment.
• Ability to obtain or possess an alarm agent permit where applicable and as required by applicable laws.
• Ability to obtain or possess a valid driver's license; driving history must meet company standards throughout employment.
• High school diploma or equivalent.
• Ability to meet the physical requirements of the role, including standing, ladder climbing, maneuvering in tight spaces, handling tools and small components, lifting and positioning objects up to 50 pounds, detailed visual work, bending, crouching, reaching, maintaining balance at heights, working in varied weather conditions, and driving for extended periods.

Responsibilities

• Install security alarm systems, including control panels, sensors, cameras, and related equipment.
• Consult with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues, identify root causes, and implement solutions.
• Test installed systems and make necessary adjustments or repairs.
• Educate customers on how to use their security systems and equipment.
• Complete installation reports, service tickets, and inventory records accurately.
• Stay current on security alarm systems, emerging technologies, and industry standards.

Benefits

• Weekly pay and commission on installs, with uncapped earning potential.
• Mileage reimbursement.
• Comprehensive paid training.
• Paid Time Off (PTO) program and paid holidays.
• Medical, dental, vision, 401(k), and life insurance coverage.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED