Installation Technician

ITW • San Diego, CA

12d • $29 - $40 • Hybrid

About The Position

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

ESSENTIAL DUTIES & RESPONSIBILITIES:
These are the most significant job duties performed. The size, scope, and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must satisfactorily perform each assigned essential duty. Other responsibilities or special projects not specifically listed below may also be assigned.

Requirements

• High school diploma or GED plus 1–2 years of experience in a related field
• Ability to work safely with mechanical and electrical equipment; familiarity with safely moving tools & equipment
• Basic knowledge of welding, hydraulics, and/or electrical systems
• Basic understanding of mechanical troubleshooting
• Basic knowledge of CO₂ and Freon systems, plumbing, and soldering
• Strong customer service skills, including resolving customer concerns
• Ability to manage expense reports and travel-related documentation
• Willingness to grow into a Service/Repair Technician role
• Valid driver’s license with an acceptable driving record
• Ability to read and interpret standard service manuals, mechanical diagrams, sustains understanding of parts stocking and identification methods, practices, and procedures.
• Understanding basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions).
• Basic knowledge of /working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
• Ability to read and understand the safety guidelines of the business, ability to approach job responsibilities with an emphasis on safety, efficiency, and quality.
• Performs periodic visual safety inspections of vehicle and equipment, reports vehicle and tool defects, and takes them out of service until repairs are made or items are replaced.
• Demonstrates a comprehensive knowledge of company products and services.
• Completes required safety training.

Nice To Haves

• Compiles and summarizes data for supervisor and/or branch manager that will help him/her with creating customer-focused strategies for fostering relationships and sales (e.g., equipment leads, contract leads, water treatment order leads).

Responsibilities

• Assist with the installation, assembly, inspection, and basic maintenance of commercial food equipment
• Uncrate, move, and position equipment safely at customer sites
• Inspect equipment to ensure proper operation and report issues as needed
• Drive service and delivery trucks to deliver or pick up equipment using lift-gate systems
• Assist Service Technicians and Branch employees with installation and service activities
• Support customers by providing courteous service and addressing basic questions or concerns
• Follow all safety guidelines, company policies, and procedures
• Manage expense reports and travel-related documentation as required
• Maintain tools, equipment, and vehicle appearance
• Work flexible hours, including overtime, extended driving days, and travel as needed

Benefits

• ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
• As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
• All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED