Installation Technician II

ITW•Denver, CO
•$30 - $40

About The Position

The Installation Technician II leads and/or supports the installation, assembly, inspection, and basic maintenance of commercial food equipment. The role includes uncrating, moving, positioning, and assembling equipment, checking that it operates properly under supervision, and driving service and delivery vehicles equipped with lift-gates to transport equipment safely to job sites. The technician works closely with Service Technicians and Branch team members, supports customers, and may travel or take overnight assignments. Flexible hours, overtime, extended driving days, and work outside normal business hours may be required. The role has no direct or indirect supervisory responsibilities. ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers. Its products include ware washing, cooking, refrigeration, food processing, and kitchen exhaust and ventilation equipment. The company provides a specialized service network and is a subsidiary of Illinois Tool Works Inc.

Requirements

  • High school diploma, GED, or equivalent experience.
  • 3–4 years of experience in a related field.
  • Ability to work safely with mechanical and electrical equipment.
  • Basic knowledge of welding, hydraulics, and/or electrical systems.
  • Basic understanding of mechanical troubleshooting.
  • Basic plumbing and soldering knowledge.
  • Basic knowledge of CO₂ and Freon systems.
  • Familiarity with safely moving tools and equipment.
  • Strong customer service skills, including resolving customer concerns.
  • Ability to manage expense reports and travel-related documentation.
  • Willingness to grow into a Service/Repair Technician role.
  • Valid driver’s license with an acceptable driving record.
  • Ability to read and interpret standard service manuals and mechanical diagrams.
  • Basic math skills, including calculations, percentages, and measurement conversions.
  • Basic or working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
  • Ability to read and understand safety guidelines and complete required safety training.
  • Ability to communicate orally with people inside and outside the organization, resolve crises or conflicts, self-motivate, take direction, and adjust priorities in a multitasking environment.
  • Ability to meet productivity standards, complete work on time, and commit to extended hours when necessary.

Nice To Haves

  • Bilingual Spanish skills.

Responsibilities

  • Lead and/or support installation, assembly, inspection, and basic maintenance of commercial food equipment.
  • Uncrate, move, and position equipment safely at customer sites.
  • Inspect equipment to ensure proper operation and report issues as needed.
  • Drive service and delivery trucks to deliver or pick up equipment using lift-gate systems.
  • Assist Service Technicians and Branch employees with installation and service activities.
  • Provide courteous customer service and address basic questions or concerns.
  • Follow safety guidelines, company policies, and procedures.
  • Manage expense reports and travel-related documentation as required.
  • Maintain tools, equipment, and vehicle appearance.
  • Work flexible hours, including overtime, extended driving days, and travel as needed.
  • Develop skills toward a future Service/Repair Technician role.
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