Installation Technician I
About The Position
The Installation Technician I provides onsite support for the receipt, installation, and preparation of Fulcrum pedestal systems at customer facilities. The role assists customers and installation support personnel with installation procedures, verifies that pedestals and seismic restraint systems are placed and mounted according to specifications, participates in site surveys and project planning, and helps prepare installed systems for vibration and stiffness testing. Installation issues are escalated to senior field installation technicians or the Installation Manager as needed. The technician works directly with customers, contractors, and internal team members, often in semiconductor fabs and cleanroom environments. Responsibilities also include maintaining accurate installation records and project documentation; managing company-issued tools and other assets; coordinating travel and submitting expenses; and following company safety policies, customer site requirements, cleanroom protocols, and contamination-control procedures. The position supports domestic and international installation projects and requires travel of up to 80%.
Requirements
- High school diploma or GED.
- Experience working in a field service, installation, manufacturing, construction, or technical support environment.
- Ability to travel up to 80% domestically and internationally.
- Valid driver's license and acceptable driving record.
- Strong mechanical aptitude and problem-solving ability.
- Ability to read and follow installation procedures, drawings, and technical instructions.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office applications and mobile technology.
- Ability to obtain and maintain customer-required site access credentials.
Nice To Haves
- Experience working in semiconductor, cleanroom, or advanced manufacturing environments.
- Previous field service or installation experience.
- Experience supporting capital equipment installations.
- Experience working around precision manufacturing equipment.
- Knowledge of cleanroom protocols and contamination-control requirements.
- Experience with domestic and international business travel.
- Military technical experience or trade school education.
Responsibilities
- Provide onsite support during the receipt, installation, and preparation of Fulcrum pedestal systems.
- Assist customers and installation support personnel with proper installation procedures and best practices.
- Ensure accurate placement and mounting of pedestals and seismic restraint systems according to customer and manufacturer specifications.
- Participate in pre-installation site surveys and project planning activities.
- Verify installation quality and assist with preparing systems for vibration and stiffness testing.
- Identify installation issues and escalate concerns to Senior Field Installation Technicians or the Installation Manager as needed.
- Provide professional, customer-focused support and respond to customer questions and installation challenges.
- Build positive working relationships with customers, contractors, and internal team members, and represent Fulcrum Technologies professionally.
- Maintain accurate installation records, reports, administrative reports, project documentation, and expense reports; support project closeout activities.
- Maintain company-issued tools, equipment, vehicles, laptops, mobile phones, and other assets; monitor their condition and report maintenance or replacement needs.
- Ensure tools comply with cleanroom requirements and customer specifications, and verify required tools and materials are available before arriving at customer sites.
- Coordinate travel arrangements, manage itineraries and schedules, and submit travel expenses with supporting documentation promptly and accurately.
- Support domestic and international installation projects as assigned.
- Follow company safety policies and customer site requirements, maintain eligibility for customer site access and credentialing, and comply with cleanroom and contamination-control procedures.
- Promote a safety-first mindset and conduct consistent with customer expectations and company standards.
Benefits
- 401(k) with Safe Harbor company match.
- 100% employer-paid medical insurance (base plan) for employees and qualified dependents.
- 100% employer-paid vision insurance.
- 50% employer-paid dental insurance.
- 100% employer-paid short-term disability insurance.
- 100% employer-paid accident insurance.
- Paid Time Off (PTO).
- Paid Sick Leave.
- Opportunities for professional growth and advancement.
- Values-driven culture focused on Safety, Quality, Integrity, Customer Focus, Teamwork, and Respect.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
