AV Installation Technician I
About The Position
The AV Installation Technician I works as part of a team delivering audiovisual system installations in corporate and public-sector environments. The role involves installing integrated audiovisual and videoconferencing systems to a meticulous standard, coordinating with lead engineers, project managers, programmers, design and engineering teams, and logistics support. The technician contributes to project delivery, quality assurance, installation practices, maintenance, and support for multimedia and presentation rooms. The work may include early, late, evening, overnight, and weekend hours.
Requirements
- Positive, can-do attitude and a team-first approach.
- Flexible approach to working schedules, including early or late hours and weekends.
- Ability to work unsupervised when necessary.
- Ability to read and understand AV schematics.
- Data gathering, reporting, metrics, and administrative skills.
- Knowledge of AV/VC systems in a corporate environment, such as Microsoft Teams, Zoom, Google Meet, Cisco, Blue Jeans, and Pexip.
- Understanding of TCP/IP networking.
- Understanding of relevant audio and video protocols and codecs.
- Ability to draft and present technical reports in English.
- Skills and experience installing modern audio, videoconferencing, and AV systems.
- Understanding of the end-to-end complexities of an audiovisual and video installation project.
- Availability for evening, overnight, and weekend work.
Responsibilities
- Install AV systems, including first-fix work such as containment, cable pulling, and structural fixings; second-fix equipment installation, patching, and configuration; and handover checks and commissioning assistance.
- Work collaboratively with the installation team to meet deadlines and maintain consistent quality.
- Interpret and follow technical and construction drawings.
- Prepare equipment and other parts for upcoming installations.
- Maintain onsite housekeeping standards.
- Conduct planned and reactive maintenance visits, fault-find, and undertake repairs.
- Maintain processes and good working practices to improve efficiency and project delivery.
- Attend team briefings and offer ideas and suggestions.
- Report progress and issues to the Lead Engineer and Project Manager.
- Provide feedback and support to the Project Manager after installations, including assistance with commissioning or snagging.
- Attend role-appropriate training.
- Maintain multimedia and presentation rooms in good working order and set up and support AV equipment.
- Provide presentation and multimedia meeting-room support, including support for the duration of meetings, and assist with multimedia broadcasting.
- Respond to emergency and ad-hoc requests.
- Perform regular preventative room checks and ensure equipment functions in accordance with room-check procedures.
- Report faults correctly and promptly, and proactively maintain and report on AV equipment condition.
- Provide first-line support, including diagnosing and resolving minor faults on the spot.
- Carry out equipment power-down and power-up when required, usually involving out-of-hours overtime.
- Take ownership of AV systems integration delivery on assigned projects and contribute to analyzing, documenting, and implementing installation best practices.
- Provide end-to-end system engineering and quality assurance for integrated audiovisual and videoconferencing technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
