Installation Manager

Everon Jobs•Denver, CO

About The Position

The Installation Manager oversees the Commercial Install group and is accountable for meeting company gross profit objectives through field productivity, scheduling, maximizing billings, and cost control. The role manages supervision, staffing, personnel deployment, materials purchasing and coordination, and indirect costs and expenses. It ensures commercial installation work is completed within agreed client and company parameters and provides sales support to keep field technicians productive. The manager prepares proposals and budgets, manages revenue and expenses, supports new customer acquisition, promotes customer service, and prepares reports documenting results. The role directs and coordinates the workforce, manages hiring and employee performance reviews, and monitors assigned work through completion. Depending on project needs, the manager may engineer, plan, schedule, service, program, or install fire alarm systems and panels. The role may also involve travel, including nights and weekends, to meet customer schedules.

Requirements

Four-year degree required.
5–7 years of business experience in sales and/or operations.
Minimum 3 years of related field leadership experience.
Strong work ethic and attention to detail.
Ability to read and interpret blueprints, schematics, diagrams, and instructions presented in English.
Ability to collaborate and communicate in English with internal and external teams and end users.
Must provide proof of eligibility to work legally in the United States.
Must pass a drug screening in accordance with company policy and applicable law.
Strong understanding of fire, CCTV, security, and card access systems, low-voltage systems, installation, and testing.
Knowledge and experience in organizational effectiveness and operations management.
Knowledge of financial and accounting principles and practices.
Experience with employee relations, talent management and engagement, team building, customer service, and interpersonal skills.
Superior management skills and excellent time-management, planning, and forward-thinking skills.
Ability to work with and influence peers and management.
Expert familiarity with applicable codes, including NFPA 25 and NFPA 72.
Available to travel, potentially including nights and weekends, to accommodate customer schedules.
Ability to meet physical requirements that may include climbing ladders, occasional lifting up to 50 pounds, using stairs, scaffolding, or ramps, remaining stationary for prolonged periods, moving between worksites, working in tight or confined spaces, and performing office duties including computer use.

Nice To Haves

Master’s degree preferred.
Business experience in the service industry and/or with security preferred.
Previous business-growth P&L responsibility preferred.

Responsibilities

Ensure the Commercial Install group meets gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs.
Provide supervision and manage personnel deployment, utilization, materials purchasing, and coordination to maximize profit potential.
Manage indirect costs and expenses below budget levels.
Ensure commercial installation work is completed within client and company agreed parameters.
Provide timely sales support so installation field technicians remain productive.
Prepare proposals for potential clients.
Set schedules for self and subordinates to maximize resource utilization and complete tasks on time.
Direct and coordinate workforce activities to generate sales at or above company standards.
Determine staffing requirements; interview, hire, develop, and manage new employees, or oversee those personnel processes.
Manage employee annual and month-end performance reviews in a timely manner.
Prepare budgets, manage revenue and expenses, drive new customer acquisitions, ensure customer service, and prepare reports documenting results.
Authorize departmental expenditures in accordance with company policy.
As needed, engineer, plan, schedule, service, program, or install fire alarm systems and/or programming panels.
Monitor and ensure the progress and completion of assigned tasks.
Complete and submit task-related activities, productivity records, and other required documentation on time.
Complete other projects to manager and customer satisfaction, as assigned.