Installation Manager

KELLER INTERIORS LLC•Walker, MI
•Onsite

About The Position

The Installation Manager leads the installation department, managing daily operations and a team of installers while supporting strong customer experiences. The role includes scheduling and assigning installers, addressing customer concerns, inspecting job sites, approving and submitting weekly installer payroll, and onboarding new installers. The manager also supports customer satisfaction and compliance goals. Travel is primarily local during the business day, although some out-of-area travel may be expected.

Requirements

  • High school diploma or GED equivalent.
  • Must pass a background check.
  • Must possess and maintain a current, valid driver's license.
  • Strong communication, leadership, organizational, problem-solving, and customer-service skills.

Nice To Haves

  • Experience working in flooring installation or construction.

Responsibilities

  • Manage scheduling, assign installers, and oversee daily operations.
  • Resolve customer issues promptly and maintain strong client relationships.
  • Regularly inspect job sites to ensure quality and efficiency.
  • Approve and submit weekly payroll for installers.
  • Onboard new installers.
  • Support customer satisfaction and compliance goals.
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