Install Helper

Summers of Brownsburg•Fort Wayne, IN

About The Position

The Install Helper supports lead installers in completing home system installations safely and correctly. The role offers on-the-job learning and the opportunity to build skills and a career in the trades. Helpers communicate professionally with customers, office staff, and coworkers; protect customers’ homes; maintain clean work areas and trucks; follow company policies and safety procedures; and help ensure installations are checked and explained to customers before leaving. The position may also involve performing full system change-outs and other duties as assigned.

Requirements

  • Able to lift and maneuver equipment weighing up to 100 pounds.
  • Able to crawl, climb, kneel, squat, bend, and reach overhead.
  • Able to climb and work on ladders.
  • Able to use hand and power tools.
  • Able to braze and solder equipment as needed.
  • Drug testing and background checks are conditions of employment.
  • Must have a valid driver's license.

Responsibilities

  • Communicate professionally and respectfully with customers, office staff, and coworkers.
  • Participate in required staff meetings and training sessions.
  • Maintain a positive attitude and promote a professional, friendly work environment.
  • Work hard, smart, and efficiently.
  • Follow company policies and procedures.
  • Wear floor savers while working in clients’ homes.
  • Use drop cloths to protect clients’ floors during installation work.
  • Keep the work area neat at all times.
  • Re-check each aspect of an installation before leaving to prevent callbacks, using the Installation Excellence Form.
  • Explain the system to the client after installation and ensure the client is fully satisfied with the work.
  • Work safely on the job and while driving, and ensure the assistant installer also works safely and neatly.
  • Maintain the minimum production level determined by management and the annual plan.
  • Perform full system change-outs within the time frame determined by the manager.
  • Keep company trucks clean and neat inside and outside.
  • Adhere to company policies and codes when performing installation jobs.
  • Perform other duties as assigned.

Benefits

  • Paid holidays and vacations.
  • Health and dental insurance.
  • Short- and long-term disability coverage, including company-paid short-term disability.
  • 401(k) with company match.
  • Company-paid life insurance.
  • Birthday holiday pay.
  • Employee ownership through an Employee Stock Ownership Plan (ESOP).
  • Competitive base pay with opportunities for growth.
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