Inside Territory Manager

AssuranceAmerica•Atlanta, GA

7d•Onsite

About The Position

Step into a role where your energy and expertise directly fuel the success of our agency partners and drive explosive growth for AssuranceAmerica. As an Inside Territory Manager you’ll be the heartbeat of our agent relationships—proactively deepening connections, solving challenges, and turning opportunities into measurable results. You’ll thrive in a fast-paced environment, balancing strategic relationship-building with hands-on sales execution. Your days will be filled with dynamic conversations: guiding agents to crush quotas, onboarding new partners with confidence, and collaborating with field teams to amplify our market presence. With every call, email, or training session, you’ll champion our brand, refine processes, and ensure seamless alignment between agents and company goals.

Requirements

Bilingual in English-Spanish
1-3 years of experience in a sales capacity
Working knowledge of Salesforce or other CRM
Able and willing to work out of an office environment
Effective telephone sales abilities
Proficiency in both oral and written communication skills
Strong interpersonal skills, autonomy in decision-making, and proactive recommendations abilities are essential
Manage multiple priorities and effectively work both independently and in a group
Meet guidelines for attendance/punctuality and maintain a professional appearance
Receptive to flexible work hours as needed
Analytical ability at a level to interact with associates, managers, agents, and vendors
Proficiency in MS Office, Excel, and PowerPoint

Nice To Haves

Bachelors degree
Insurance experience
Worked in a call center environment

Responsibilities

Proactively cultivate and strengthen relationships with a designated portfolio of existing agents to drive loyalty, engagement, and revenue growth.
Act as the liaison between agents and internal teams to resolve issues, improve service quality, and ensure alignment with company goals.
Guide and manage agents to achieve sales quotas and business objectives by setting clear goals, securing commitments, and conducting follow-ups.
Execute daily outbound calls and respond to inbound inquiries with a focus on deepening account relationships and driving quote/application growth.
Follow the established Model Sales Process (MSP) and sales cadence (calls, emails, texts) to increase agency adoption and production.
Overcome objections and leverage critical thinking to identify opportunities for expanding agent performance and market share.
Drive new agency onboarding by leading training sessions, ensuring product/guideline proficiency, and collaborating with field Territory Managers to achieve quote adoption.
Partner with field Territory Managers (TMs) and National Accounts teams to align strategies, share insights, and achieve collective growth targets.
Serve as backup support for sales administration, licensing tasks, and special projects as needed.
Diligently track and document all agent interactions, including discussion points, follow-up tasks, and scheduled future engagements.
Maintain a professional demeanor in all communications, ensuring prompt and effective resolution of agent requests.
Participate in regular strategy meetings with Sales leadership to refine tactics, share feedback, and adapt to evolving business needs.
Pursue professional development opportunities to enhance sales acumen, product knowledge, and relationship management skills.
Flexibility to travel occasionally for field visits, training, or events.
Perform other responsibilities as assigned by leadership.