Inside Sales Territory Manager

Merck•Saint Louis, MO
•Hybrid

About The Position

MilliporeSigma is hiring an Inside Sales Territory Manager to support, protect, manage, and generate revenue across North American industrial, academic, pharmaceutical, and biotechnology markets. The role supports sales and growth targets through proactive outbound customer contact and account management, while using existing digital resources and exploring new digital options to advance sales and identify prospects. The position is based in St. Louis, Missouri, with hybrid work requiring three days per week in the office. Travel is limited and may include sales meetings up to once a quarter and customer vendor shows as needed. The position does not offer work authorization sponsorship; external applicants must be eligible to work in the United States. The role involves managing accounts and sales opportunities, developing customer relationships, identifying customer needs, presenting value-oriented products and offers, and building short- and long-term opportunity pipelines. The territory manager works with internal business partners and specialists, uses digital and social-selling tools to identify and engage prospects, and applies product and market knowledge to influence sales. Responsibilities also include territory planning, reporting, CRM activity tracking, quotations, and negotiating long-term pricing for incremental account growth. The minimum qualifications are a bachelor's degree in a science or business discipline and at least one year of customer-facing experience. Preferred qualifications include at least two years of sales experience, account management experience in relevant markets, knowledge of Biology and Chemistry offerings, strong interpersonal and communication skills, comfort adopting digital tools, and technical sales experience or the ability to manage short-term and strategic sales. The stated annual base pay range is $80,100–$120,100; the position may also be eligible for sales or performance-based bonuses. The company offers health insurance, paid time off, retirement contributions, and other perquisites.

Requirements

  • Bachelor's degree in a science or business discipline.
  • At least 1 year of customer-facing experience.
  • Strong interpersonal, communication, and presentation skills.
  • Proficiency with Microsoft Outlook, Excel, Word, and Teams; Salesforce.com; LinkedIn/Sales Navigator; Tableau; and Concur.
  • External applicants must be eligible to work in the United States; the role does not offer work authorization sponsorship.

Nice To Haves

  • At least 2 years of sales experience, with account management experience in industrial, pharmaceutical, biotechnology, or academic markets.
  • Knowledge of Biology and Chemistry offerings to expand the company's footprint within the territory.
  • Tech-savvy and willing to be an early adopter of new digital tools.
  • Direct technical sales experience and/or demonstrated ability to manage both short-term sales and long-term strategic sales.

Responsibilities

  • Support, protect, manage, and generate revenue across North American industrial, academic, pharmaceutical, and biotechnology markets.
  • Support customer sales and growth targets through proactive outbound contact and overall account management.
  • Demonstrate account management and selling skills, including relationship management, prospecting, pipeline management, negotiating, and closing; strengthen sales through lead conversion, demand generation, and opportunity management.
  • Proactively contact customers, identify needs, present value-oriented products and offers, and generate short- and long-term opportunities that drive incremental growth.
  • Apply business strategy with internal partners such as Dealers, Marketing, and Sales Development, and partner with specialists to serve customer needs and the broader sales strategy.
  • Influence and improve customer experience and buying behaviors.
  • Participate in product and sales training, maintain product and market knowledge, and use that knowledge to influence sales activities.
  • Use digital resources, gap analysis, product knowledge, and industry information to identify and prioritize prospects; build customer relationships through LinkedIn and other social-selling tools.
  • Identify and implement tactics to influence run-rate sales in Biology and Chemistry portfolios; use internal resources and systems to provide quotations and negotiate long-term pricing for incremental account growth.
  • Prepare and execute territory plans, provide monthly progress updates, justify variances, and identify corrective actions needed or taken.
  • Map key contacts, labs, and decision-makers to prioritize prospecting, accounts, and opportunities.
  • Enter pipeline activity and updates into Salesforce.com, dashboard reports, and other reports requested by management.

Benefits

  • Health insurance
  • Paid time off (PTO)
  • Retirement contributions
  • Other perquisites
  • Position may be eligible for sales or performance-based bonuses
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