Inside Systems Engineer

Forescout Technologies • Dallas, TX

2d

About The Position

Forescout is hiring an Inside Systems Engineer to work with customers and partners on cybersecurity solutions. The role involves understanding customer business needs and use cases, presenting the Forescout Platform, and demonstrating how it can address customer challenges. The engineer will travel locally within Northern California and the Pacific Northwest to visit customers, attend conferences, and engage with partners.

The position requires maintaining technical expertise in the Forescout platform, configuring and implementing customer proof-of-concept (POC) tests, and resolving issues throughout testing. The engineer collaborates with product and customer success teams to communicate customer feedback, risks, and challenges. The role is suited to someone who enjoys hands-on security and networking technology work, customer interaction, and collaboration with distributed teams.

Requirements

• Bachelor’s degree or equivalent industry experience.
• 8+ years of experience.
• Excellent hands-on lab skills, presentation and writing skills, ability to travel, and customer awareness skills.
• Experience collaborating with distributed teams.
• Strong customer focus and an interest in learning and building.
• Motivation to work with networking technologies, hands-on testing, and customer interaction.
• Experience translating requirements and applying best practices to provide an optimum user experience.
• Ability to thrive in a fast-paced, changing work environment and take on additional responsibilities.
• Ability to multitask while maintaining attention to detail and meeting deadlines.
• Excellent written and verbal communication skills.
• Experience working with large accounts.

Responsibilities

• Participate in customer meetings to understand business needs and explain how Forescout can address customer use cases and challenges.
• Travel locally within Northern California and the Pacific Northwest to visit customers on-site, represent Forescout at conferences, and engage with the partner community.
• Maintain expertise in all areas of the Forescout platform through technical training.
• Present the benefits and use cases of the Forescout Platform through technical presentations and solution demonstrations for prospective customers.
• Develop proof-of-concept test configurations based on requirements agreed upon with prospects.
• Implement POCs with customers, manage time, adjust configurations, and resolve issues or questions during testing.
• Collaborate with product and customer success organizations to communicate customer feedback and highlight risks or challenges.
• Build relationships with large customers and work collaboratively with distributed teams.

Benefits

• Company covers 85% of employee and dependent health care premiums.
• 100% company-paid employee life and disability insurance premiums.
• 401(k) match.
• Generous flexible time off for U.S. employees.
• Voluntary life, accident, and critical illness insurance options.
• Employee assistance program.
• Maternity and parental bonding leave.
• Career development and progression support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior