Inside Sales

Gypsum Management and Supply•Baltimore, MD

4d•$20 - $25•Onsite

About The Position

Inside Sales provides product knowledge and sales support for building materials used in the drywall and construction industries, including drywall, insulation, metal studs, ceiling systems, stucco, construction tools and safety items, drywall compound, and accessories. The role takes orders at the sales counter and by phone, enters orders into the company computer system, completes sales orders, and tenders cash sales. It develops product knowledge and customer relationships, supports customers with purchases, and works with Outside Sales Representatives and Sales Managers on strategic sales approaches. The position also presents product and service features and benefits, quotes prices, discusses credit terms, prepares sales order forms and reports, and addresses prospective customers’ objections. The role is based in a professional office environment and involves extended periods of sitting, computer use, and telephone communication, as well as regular contact with employees, customers, vendors, and other business contacts. The position requires managing multiple priorities and deadlines. Compensation is hourly, with a stated base range of $20.00 to $25.00 per hour; commission may be paid on top of hourly pay. Overtime may be available based on business needs. Depending on the role, additional compensation may include performance-based bonuses, a car allowance or automobile and fuel program, and travel reimbursement. The position reports to an Inside Sales Supervisor/Manager, Sales Manager, Customer Service Supervisor, Showroom Manager, and/or Branch/Area Manager.

Requirements

Be a team player and demonstrate attention to detail and good organizational skills.
Have 1–2 years of preferred industry or similar experience.

Nice To Haves

Industry or product knowledge.
High school diploma or GED.

Responsibilities

Take orders at the sales counter and over the phone.
Build relationships with customers.
Use the company computer system to enter orders.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers with purchases.
Collaborate with Outside Sales Representatives and Sales Managers to determine strategic sales approaches.
Overcome objections from prospective customers.
Emphasize product and service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.