Inside Sales
About The Position
Support revenue growth as a key member of Spindletop Energy Products' sales organization, a distributor of professional-grade control and emissions equipment. Learn the product portfolio while handling customer inquiries, processing orders, and providing quotes. Develop foundational knowledge of FW Murphy and BMD Products to support customer needs and build relationships through phone and email interactions. Success requires strong attention to detail, eagerness to learn, and dedication to customer service, with opportunities to build a foundation for growth within the organization. This position is in the Operations department, is based in Midland, Texas, and reports to the Regional Operations Manager. It is full-time, with no travel required. The office is centrally air-conditioned, and remote work is not available. Business hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.
Requirements
- Basic computer skills.
- High school diploma.
- No experience is necessary.
- Pay attention to customers’ needs and concerns.
- Work independently and be self-driven to meet or exceed expectations without constant supervision.
- Be able to sit at a computer for hours at a time.
- Occasionally walk to the warehouse to greet customers placing orders or check inventory stock.
Nice To Haves
- One to two years of inside sales experience in the oil and gas industry.
Responsibilities
- Process customer orders accurately and efficiently.
- Monitor inventory levels and coordinate with operations management.
- Support order fulfillment and track shipments.
- Handle inbound customer inquiries professionally.
- Resolve customer problems through collaboration with the internal team.
- Build customer relationships through consistent, reliable communication.
- Support outside sales efforts with account maintenance, RFQs, and quote generation.
- Develop a comprehensive understanding of vendor product offerings and applications.
- Maintain accurate documentation in ERP systems.
- Communicate with internal team members and vendors about order discrepancies.
- Work with other departments to support smooth workflow and timely delivery.
- Keep track of customer information and manage sales processes with accurate data entry into the CRM.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
