Sales Inside

Foundation Building Materials•Farmingdale, NY

18d•$22 - $27

About The Position

Foundation Building Materials (FBM) is a construction materials distributor serving commercial and residential construction markets across the United States and Canada. Together with Unified Door & Hardware Group, FBM supports construction and architectural projects with a customer-first approach. Inside Sales Professionals build customer relationships through expert product guidance and service. The role supports sales from the front counter and through tailored solutions, including customer communication, quoting, order management, inventory and showroom operations, delivery coordination, cash handling, and project documentation. The position is full-time and reports to the Branch Manager.

Requirements

High school diploma or equivalent.
At least 2 years of inside sales experience; incoming-call experience preferred.
Excellent verbal communication skills and telephone manner.
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Familiarity with Windows operating systems.
Warehouse work, including forklift experience or training.

Nice To Haves

Incoming-call inside sales experience.

Responsibilities

Communicate professionally and courteously with customers before, during, and after sales.
Provide product knowledge and prepare accurate quotes and proposals.
Assist walk-in customers and promptly handle inquiries and complaints.
Drive profitable sales through effective selling, upselling, and cross-selling.
Accurately enter orders, pricing, and customer data into systems.
Respond to orders and quote requests by phone, email, fax, and other channels.
Collaborate with outside sales representatives and internal teams to fulfill customer needs.
Maintain stock levels, organize the showroom, and support physical inventories.
Schedule and coordinate inbound and outbound deliveries and shipping logistics.
Negotiate freight rates and manage inventory movement.
Operate and balance the cash register and drawer daily using proper procedures.
Use management software for billing, reporting, and project tracking.
Maintain current product expertise and manage documentation and order details for large or complex projects.
Coordinate deliveries with Operations staff and coordinate purchases and deliveries of special products.
Attend required sales meetings and company training programs.
Support company values in safety, customer focus, teamwork, integrity, and being a company of choice for employees and customers.
Perform other duties as assigned.