Inside Sales

Gulfeagle Supply•Almont, MI

About The Position

Gulfeagle Supply is a family-owned distributor of residential and commercial roofing and building products, serving professional contractors as well as homeowners, building owners, architects, and general contractors. The Inside Sales representative works with the Territory Manager and Branch Manager to provide customers with high-quality building products, excellent customer service, and accurate order and sales processing. The role includes supporting sales activity, responding to customer and vendor inquiries, providing product and delivery information, quoting prices, and building lasting customer relationships. New hires must complete a pre-employment background check and drug test. The job summary describes the general nature and level of work and is not an exhaustive list of duties; other duties may be assigned. Essential duties may be modified to reasonably accommodate individuals with disabilities.

Requirements

  • Professional verbal and written communication skills.
  • Ability to quickly learn and retain knowledge of new and specialty products and systems.
  • Customer sales experience with cold-calling and/or telemarketing skills.
  • Ability to operate a PC and related software.
  • Strong ability to multitask, prioritize, and meet company timelines.
  • Must be a U.S. citizen or authorized to work in the U.S.
  • High school diploma or equivalent.
  • Must complete a pre-employment background check and drug test.

Nice To Haves

  • Fluency in Spanish and English.
  • Three or more years of inside sales experience in a related industry.

Responsibilities

  • Meet expectations set by the Branch Manager and branch budget for sales, market awareness, job selling, initiative, quotes, and accounts.
  • Provide product availability, pricing, and delivery information to the Territory Manager as needed.
  • Respond promptly and helpfully to walk-in customers, vendors, and their inquiries.
  • Develop counter sales and strategies for winning sales.
  • Obtain and retain buyers by building long-lasting relationships.
  • Prepare price quotes and conduct follow-up communication.
  • Handle cash and credit functions responsibly.
  • Accurately process customer orders and sales while providing excellent customer service.

Benefits

  • 401(k) retirement plan with employer match
  • PTO and paid holidays
  • Medical, dental, and vision insurance
  • Life, AD&D, short-term disability, and long-term disability coverage
  • Health and wellness programs
  • Flexible spending accounts
  • Health savings accounts
  • Employee discount programs
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