Inside Sales

SRS Distribution Inc.•Bladensburg, MD

4d•$22 - $27•Onsite

About The Position

Inside Sales provides product knowledge and customer support for building materials and products used in the drywall industry, including drywall, insulation, metal studs, ceiling systems, stucco, construction tools and safety items, drywall compound, and accessories. The role takes customer orders at the sales counter and over the phone, enters orders in the company computer system, completes sales orders, and tenders cash sales. The Inside Sales associate develops product knowledge, builds customer relationships, and works with Outside Sales Representatives and Sales Managers on strategic sales approaches. The role emphasizes product and service features and benefits, quotes prices, discusses credit terms, prepares sales order forms and reports, and works to overcome prospective customers’ objections. It is primarily performed in a professional office environment, with extended sitting, computer use, and telephone communication. The position reports to an Inside Sales Supervisor/Manager, Sales Manager, Customer Service Supervisor, Showroom Manager, and/or Branch/Area Manager. The listed base pay range is $21.59–$27.45 per hour. Starting pay may vary based on factors such as the position, location, education, training, and experience. Hourly associates may be eligible for overtime based on business needs; depending on the role, associates may also be eligible for performance-based bonuses, commissions, a car allowance or automobile and fuel program, and travel expense reimbursement.

Requirements

Be a team player and demonstrate attention to detail and good organizational skills.
1–2 years of preferred industry or similar experience.
Ability to remain stationary in an office environment for extended periods, move around the office, operate basic office machinery, and communicate and exchange accurate information with the team and management.
Ability to maintain focus and productivity while managing multiple priorities and deadlines.

Nice To Haves

Industry or product knowledge is a plus.
High school diploma or GED preferred.

Responsibilities

Take orders at the sales counter and over the phone.
Build relationships with customers.
Use the company computer system to enter orders.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers with purchases.
Collaborate with Outside Sales Representatives and Sales Managers to determine strategic sales approaches.
Overcome objections from prospective customers.
Emphasize product and service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.

Benefits

Competitive weekly or bi-weekly pay.
Discretionary bonuses.
401(k) with company match.
Employee Stock Purchase Plan.
Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
Medical, dental, and vision coverage.
Flexible spending accounts.
Company-paid life insurance and short-term disability coverage.
Optional long-term disability and additional life insurance.
Depending on role, potential eligibility for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and travel expense reimbursement.
Overtime may be available to hourly associates based on business needs.