Inside Sales

Gypsum Management and Supply•Orlando, FL

8d•Onsite

About The Position

The Inside Sales role provides product knowledge and sales support for building materials used in the drywall and construction industries, including drywall, insulation, metal studs, ceiling systems, stucco, construction tools and safety items, drywall compound, and accessories. The position takes orders at the sales counter and over the phone, develops customer relationships, enters and completes sales orders, tenders cash sales, and helps customers choose products. The role works with Outside Sales Representatives and Sales Managers on strategic sales approaches, handles prospective-customer objections, explains product and service features and benefits, quotes prices, discusses credit terms, and prepares sales order forms and reports. The position reports to the Inside Sales Supervisor/Manager, Sales Manager, Customer Service Supervisor, Showroom Manager, and/or Branch/Area Manager. Work is primarily in a professional office environment and involves extended sitting, computer use, telephone communication, frequent use of standard office equipment, and regular interaction with employees, customers, vendors, and other business contacts. The role may occasionally involve lifting office supplies or materials up to 15 pounds. The position is located at Gator Gypsum, Inc. in Orlando, Florida.

Requirements

Be a team player.
Demonstrate attention to detail and good organizational skills.
Preferred industry or similar experience of 1–2 years.
Demonstrate verbal and written communication skills to interact with clients, internal teams, and stakeholders.
Show proficiency with digital tools and computer applications.
Be able to remain stationary in an office environment for 50% of the time, frequently move about the office, operate basic office machinery, and communicate and exchange accurate information.
May need to lift office supplies or materials weighing up to 15 pounds.

Nice To Haves

Industry or product knowledge.
High school diploma or GED.
Strategic thinking, analytical capability, customer relationship management, collaborative teamwork, negotiation, communication, project management, organizational and time management, adaptability, problem-solving, customer focus, and technical aptitude.

Responsibilities

Take orders at the sales counter and over the phone.
Build relationships with customers.
Use the company computer system to enter orders.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers with purchases.
Collaborate with Outside Sales Representatives and Sales Managers to determine strategic sales approaches.
Overcome objections from prospective customers.
Emphasize product and service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.