Sales Inside

Foundation Building Materials•Leesburg, VA

12d•$21 - $29

About The Position

Foundation Building Materials (FBM) is a construction materials distributor serving commercial and residential construction markets in the United States and Canada. Together with Unified Door & Hardware Group, FBM provides products and services for construction and architectural projects. Its 8,000+ team members focus on operational excellence, innovation, and employee development. Inside Sales Professionals build customer relationships by providing product guidance and service, supporting sales from the front counter, and developing tailored solutions. The role includes customer service and sales support, order and quote processing, inventory and showroom upkeep, cash handling, and coordination with sales and operations teams. The position is full-time, reports to the Branch Manager, and offers a base rate of $21–$29 per hour, with competitive pay and benefits.

Requirements

High school diploma or equivalent.
At least 2 years of inside sales experience; incoming-call experience preferred.
Excellent verbal communication skills and telephone manner.
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Familiarity with Windows operating systems.
Warehouse work, including forklift experience or training.

Responsibilities

Communicate professionally and courteously with customers before, during, and after sales.
Provide product knowledge and prepare accurate quotes and proposals.
Assist walk-in customers and promptly handle inquiries or complaints.
Drive profitable sales through selling, upselling, and cross-selling.
Accurately enter orders, pricing, and customer data into systems.
Respond to orders and quote requests by phone, email, fax, and other channels.
Collaborate with outside sales representatives and internal teams to fulfill customer needs.
Maintain stock levels, organize the showroom, and support physical inventories.
Schedule and coordinate inbound and outbound deliveries and shipping logistics.
Negotiate freight rates and manage inventory movement.
Operate and balance the cash register and drawer daily using proper procedures.
Use management software for billing, reporting, and project tracking.
Maintain current product expertise.
Manage documentation and order details for large or complex projects.
Coordinate deliveries with Operations staff.
Coordinate the purchase and delivery of special products.
Attend required sales meetings and company training programs.
Support company values of safety, customer focus, teamwork, integrity, and being a company of choice for employees and customers.
Perform other duties as assigned.