Inside Sales

Lapham Hickey.•Fountain Inn, SC

12d

About The Position

Lapham-Hickey Steel is hiring an Inside Sales employee to handle customer sales inquiries and orders, support sales follow-up, and maintain customer accounts. The role processes phone and email orders and inquiries, uses the AS400 and communication devices, and completes assigned paperwork. The employee is expected to work independently and efficiently, meet deadlines, communicate effectively, and cooperate with coworkers as part of a production team. The position is based in an inside office environment with some noise and may involve going onto the shop floor, where appropriate personal protective equipment is required.

Requirements

Previous metals sales experience.
Knowledge of Microsoft programs and ability to use them daily.
Strong keyboarding and math skills.
Basic purchase order reading ability.
Ability to listen and organize daily, weekly, and monthly tasks.
Ability to lift up to 50 lbs.
Ability to work under pressure, prioritize, and be flexible.
Knowledge of general shop procedures, rules, and safety precautions.
Ability and willingness to cooperate with coworkers and work as part of a production team.
Ability to work independently and efficiently to meet deadlines.
Ability to use communication devices proficiently and communicate effectively in writing and verbally.

Responsibilities

Handle incoming sales calls, inquiries, orders, expedites, and complaints promptly and completely.
Place outgoing calls for quote follow-ups and expedites.
Make cold calls to customers with dormant accounts.
Process orders and inquiries received by phone and email.
Use the AS400 and complete assigned paperwork accurately.
Use communication devices proficiently and communicate effectively in writing and verbally.
Wear approved personal protective equipment, such as safety glasses, when needed.
Perform other duties assigned by a supervisor or management by the provided deadline.