Inside Sales

Martin Sprocket & Gear•Kansas City, MO

13d•Onsite

About The Position

Martin Sprocket & Gear is seeking a motivated Inside Sales Representative to join their team. This role involves managing existing customer accounts, identifying new customer opportunities, and ensuring high levels of customer satisfaction. The Inside Sales Representative will collaborate with outside sales, engineering, manufacturing, and shipping departments to deliver products. The position requires strong communication and relationship-building skills, with a focus on providing industry solutions in power transmission and material handling applications. Each interaction offers an opportunity to support customers' businesses.

Requirements

Strong mechanical aptitude or technical inclination required.
Meticulous attention to detail.
Excellent interpersonal and communication skills.
Has a sense of urgency in responding to customer requests.
A team approach to achieving high performance.
Self-starter attitude with the drive to succeed and achieve goals.
Independent ability to evaluate situations, solve problems, and make decisions.
Ability to thrive in a dynamic, fast-paced, multi-tasking environment.
Recognition and ability to effect change and contribute to the organization's goals.
Computer proficiency and organizational skills.
Energetic and positive with a willingness to grow skillset.

Nice To Haves

Bachelor's degree preferred.
1-2 years of sales/customer service experience is preferred.
Experience with Microsoft AX is a plus.
Adaptability
Initiative
Analytical Problem Solving
Team Participation
Listening

Responsibilities

Complete an extensive hands-on training program including time in a manufacturing environment on the shop floor.
Focus on career growth and personal development.
Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
Enter orders and quotes custom manufactured components and systems, and perform quote follow-ups in a dynamic, fast-paced environment.
Coordinate with Outside Sales on open opportunities in their sales territories and work together to grow customer sales.
Provide technical and non-technical support and services to clients or other staff members regarding equipment use, applications, operation, and maintenance.