Inside Sales

Johnstone Supply - J Team Group•Richmond, VA

25d•Onsite

About The Position

This Inside Sales role focuses on driving sales results by following up on inbound leads and conducting outbound calls and emails. The position involves understanding customer needs, routing qualified opportunities, closing sales, and achieving monthly quotas. Responsibilities include researching accounts, generating interest, maintaining and expanding the prospect database, and assisting sales executives and key clients. The role requires positioning Johnstone products and services as a strategic advantage, communicating the value proposition, and establishing relationships with decision-makers. Developing new customers and contacts to expand the customer base is crucial. Additionally, the role provides sales support to outside sales representatives, maintains awareness of competitor activities, and represents Johnstone Supply at industry events.

Requirements

Direct Sales experience in the business-to-business HVAC/R industry
Strong focus on sales process planning and implementation

Nice To Haves

High School Diploma Preferred

Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve monthly quotas
Research accounts, identify key players, and generate interest
Maintain and expand your database of prospects within your assigned portfolio
Assist sales executives and support key clients
Positions Johnstone products and services as a strategic advantage to customers
Communicates Johnstone value proposition and business drivers
Establishes and expands relationships with decision-makers within key accounts
Develop new customers and contacts to expand the customer base
Provides sales support to outside sales representatives whenever necessary to develop new accounts, expand existing accounts, and close business
Maintains awareness of competitor pricing, product lines, and value propositions
Adjusts market and sales strategies to respond to competition
Represents Johnstone Supply at trade associations, events, and local chapters