Inside Sales

Federal Signal Openings • Tishomingo, MS

25d

About The Position

The Inside Sales role provides customer-focused sales support by combining technical expertise, relationship skills, and effective problem-solving. The position guides customers through order processes, interprets specifications accurately, and optimizes order entry to support efficient transactions. It identifies opportunities to improve profit margins and promote TBEI products through up-selling, while maintaining professionalism in customer interactions, including when resolving disputes. The role also communicates challenges and insights within TBEI to support improvements in sales and customer satisfaction. Possible travel is required. The position reports to the Inside Sales Manager and may include other duties as assigned.

Requirements

• High school diploma or equivalent.
• One to three years of sales experience.
• Basic hydraulics knowledge.
• General steel knowledge.
• Proficiency with computer applications, including Microsoft Office and the Syteline system.
• Basic understanding of truck chassis and related equipment.
• Strong communication and presentation skills.
• Technical reasoning and independent decision-making skills.
• Detail-oriented and able to remain focused in varied environments.
• Ability to deal effectively with customers and maintain professionalism.

Responsibilities

• Support customers and promote a positive company image through effective communication and presentation.
• Guide customers through order processes, accurately interpret specifications, and optimize order entry.
• Identify opportunities to enhance profit margins and promote TBEI products through up-selling.
• Handle customer disputes professionally.
• Communicate challenges and share insights within TBEI to help improve sales and customer satisfaction.
• Attend and participate in required company meetings.
• Work as a team player while maintaining high integrity and meeting company goals.
• Travel when required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED