01542 Inside Sales

CosmoProf•Austin, TX

About The Position

The Sales Associate/Beauty Advisor creates a memorable shopping experience for customers by advising them on hair color, cosmetics, skin care, nails, and other beauty products. Sally Beauty provides product knowledge training; the advisor brings enthusiasm and personality to help customers through their beauty experience. The role includes building customer relationships and loyalty, recommending products, sharing information about promotions, supporting the store’s loyalty program, and maintaining a professional store environment. Scheduling options and hours vary to suit different needs. Benefits may depend on average hours worked.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, coworkers, and management.
  • Able to apply knowledge gained from product training to support customer service.
  • Able to read and explain product labels.
  • Able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
  • Able to perform physical activities including long periods of standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; and recurring lifting of moderately heavy items such as shipment or record boxes.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build relationships with customers and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about the Loyalty program and enroll them in it.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Sally Beauty Culture Values.
  • Apply product knowledge training to support customer service.
  • Read and explain product labels.
  • Follow directions and perform other duties as assigned by the manager.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401(k), vacation, sick leave, and holiday time, depending on average hours worked.
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