Inside Sales

Granite City Electric Supply Company•Bennington, VT

About The Position

Granite City Electric Supply is seeking a self-motivated, articulate, customer-focused inside sales professional who wants to grow their career with New England’s largest independent electrical distributor. The Inside Salesperson often makes the customer’s first impression of the company and works to build lasting customer relationships. The position works with existing accounts to grow sales and develops new accounts, coordinating with the Branch Manager and other sales staff. Compensation starts at $31 per hour, commensurate with experience, and includes a monthly commission structure. The role requires customer service and sales skills, knowledge of electrical products, effective negotiation and selling techniques, and the ability to handle multiple tasks and adapt to changing business conditions. A high school diploma is required; some college or vocational-school experience is noted. Previous sales experience is required. Electrical distribution experience is preferred. Candidates with knowledge of electrical applications and layout, Square D products, Eclipse software, and EPEC Certification receive preference.

Requirements

High school diploma; some college or vocational-school experience is noted.
Previous sales experience required.
Business, construction, or electrical-industry exposure.
Knowledge of electrical products.
Effective negotiation and selling techniques, including the ability to cross-sell and upsell.
Strong customer service skills.
Excellent communication skills.
Good math and computer skills.
Ability to adapt quickly to change and handle pressure and multiple tasks.
Ability to lift up to 70 pounds.
Dependability, including arriving on time and taking breaks within expected time frames.
Adaptability and flexibility, including willingness to adjust to business conditions.
Ability to work as a team player and with a sense of urgency.

Nice To Haves

Previous electrical distribution experience.
Knowledge of electrical applications and layout.
Knowledge of Square D products.
Experience with Eclipse software.
EPEC Certification.

Responsibilities

Work with the account base to grow sales incrementally and develop new accounts.
Develop and execute a growth plan with the Branch Manager.
Demonstrate articulate and influential communication, sales, and customer service skills.
Coordinate with counter contractor sales, outside sales, and management regarding orders, customer status and history, changes, potential, quotations, strategies, and other relevant sales information.
Receive and process customer inquiries, purchase orders, back orders, credits, return authorizations, price increases, and other sales-related functions in a timely manner.
Maintain accurate, up-to-date files for customer information, special order procedures, quotations, special pricing, purchase orders, vendor pricing, catalog information, and other sales-related records.
Maximize sales and profitability by understanding the marketplace and competition, negotiating vendor costs, and achieving competitive selling prices.
Participate in job-related training classes, informational seminars, and business meetings that support the company’s market position.
Embrace Granite City Electric’s core values of Pride, Accountability, Integrity, and Respect.
Work dependably, adapt to changing business conditions, collaborate as a team player, and act with a sense of urgency.