Inside Sales

Martin Sprocket & Gear•Arlington, TX

45d•Onsite

About The Position

Martin Sprocket & Gear is seeking a motivated Inside Sales Representative to join their team. This role involves managing existing customer accounts, identifying new customer opportunities, and ensuring high levels of customer satisfaction. The Inside Sales Representative will collaborate with outside sales, engineering, manufacturing, and shipping departments to deliver products. The position requires strong communication and relationship-building skills, with a focus on providing industry solutions in power transmission and material handling applications. The role offers the opportunity to help customers optimize their businesses.

Requirements

Strong mechanical aptitude or technical inclination is required.
Meticulous attention to detail.
Excellent interpersonal and communication skills.
Has a sense of urgency in responding to customer requests.
A team approach to achieving high performance.
Self-starter attitude with the drive to succeed and achieve goals.
Independent ability to evaluate situations, solve problems, and make decisions.
Ability to thrive in a dynamic, fast-paced, multi-tasking environment.
Recognition and ability to effect change and contribute to the organization's goals.
Computer proficiency and organizational skills.
Energetic and positive with a willingness to grow skillset.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.

Nice To Haves

Bachelor's degree preferred.
1-2 years of sales/customer service experience is preferred.
Experience with Microsoft AX is a plus.
Adaptability: ability to change with the situation and maintain an effective approach to solving problems and providing excellent customer service.
Initiative: ability to be a self-starter and take action to achieve results within your area of influence.
Analytical Problem Solving: ability to get the facts, consider the alternatives, and bring a solution to the table.
Team Participation: ability to utilize your network and seek solutions for the whole team.
Listening: ability to hear others' ideas, thoughts, and information without interrupting, show an interest in what is being said and ask questions to ensure understanding.

Responsibilities

Complete an extensive hands-on training program including time in a manufacturing environment on the shop floor.
Focus on career growth and personal development.
Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
Enter orders and quotes custom manufactured components and systems, and perform quote follow-ups in a dynamic, fast-paced environment.
Coordinate with Outside Sales on open opportunities in their sales territories and work together to grow customer sales.
Provide technical and non-technical support and services to clients or other staff members regarding equipment use, applications, operation, and maintenance.