Inside Sales

Jetstream of Houston•Tishomingo, MS

About The Position

The Inside Sales role combines technical expertise and customer relationship skills to provide sales support and solve customer problems. The employee guides customers through order processes, interprets specifications, and enters orders accurately to support efficient transactions. The role also involves identifying opportunities to improve profit margins and promote TBEI products through upselling. Professionalism in customer interactions, particularly when handling disputes, and proactive communication within TBEI are important to support improvements in sales and customer satisfaction. Possible travel is required.

Requirements

  • High school diploma or equivalent.
  • One to three years of sales experience.
  • Basic hydraulics knowledge.
  • General steel knowledge.
  • Proficiency in computer applications, including Microsoft Office and the Syteline system.
  • Basic understanding of truck chassis and related equipment.
  • Strong communication and presentation skills.
  • Technical reasoning and independent decision-making skills.
  • Attention to detail and ability to remain focused in all environments.
  • Ability to maintain high integrity and work as a team player.

Responsibilities

  • Support customers effectively and promote a positive company image through strong communication and presentation skills.
  • Guide customers through order processes, interpret specifications, and optimize order entry.
  • Identify opportunities to improve profit margins and promote TBEI products through upselling.
  • Handle customer disputes professionally.
  • Communicate challenges and share insights within TBEI to help improve sales and customer satisfaction.
  • Use technical reasoning and independent decision-making to address customer needs.
  • Attend and participate in required company meetings.
  • Work as a team player with high integrity while meeting company goals.
  • Travel when required.
  • Perform other duties as assigned.
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