Inside Sales
About The Position
Agilix Solutions is seeking a motivated, detail-oriented individual to join its Memphis, Tennessee team as an Industrial Electrical Inside Sales representative. This full-time role works with original manufacturers, institutional businesses, system integrators, and electrical contractors to manage order entry and quotes and provide exceptional customer service. The position reports to the Vice President of Branch Support Services. The role supports sales growth in the Memphis market, responds to customer calls and emails, and follows up on orders and quotes to ensure accurate, timely completion. It coordinates with Outside Sales and the Warehouse Team to identify customer needs and fulfill orders and deliveries. The representative may also assist the sales counter and warehouse as needed. The position requires prolonged periods sitting at a desk and working on a computer, with occasional lifting of up to 5–10 pounds. Agilix Solutions offers company-provided and voluntary benefits, along with a monthly allocation of work-from-home days. The company states that it is an Equal Opportunity Employer and is committed to equal employment opportunity and nondiscrimination.
Requirements
- Quick response time and strong problem-solving skills.
- Strong organizational and time-management skills.
- Ability to promote products to meet and upsell customer needs.
- Strong teamwork skills and ability to execute company strategies aimed at reaching new and existing customers.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
- Ability to source products through vendor portals such as Rockwell Automation, Mersen, and Hoffman.
- Strong desire to learn and gain expertise in the electrical industry, particularly in industrial electrical and electrical construction sales.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to lift up to 5–10 pounds at times.
Nice To Haves
- Experience in electrical distribution is preferred.
Responsibilities
- Work with original equipment manufacturers, system integrators, institutional businesses, and electrical contractors to drive sales growth in the Memphis, Tennessee market.
- Respond to daily inbound customer calls and emails in a fast-paced, customer-driven environment.
- Follow up on customer orders and quotes after the sale to ensure they are completed accurately and on time.
- Enter quotes and sales orders accurately and efficiently.
- Communicate with Outside Sales to identify and target customer needs, address issues, and provide solutions.
- Communicate with the Warehouse Team to fulfill customer needs for orders and deliveries.
- Promote and profitably sell products and services in the industrial electrical space.
- Assist other departments, including the sales counter and warehouse, as needed to maintain appropriate customer service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account, with employer contributions for the first year only
- 401(k) with company match contributions and a discretionary annual profit-sharing plan
- Company-sponsored life insurance
- Company-sponsored short-term disability
- Company-sponsored long-term disability
- Employee Assistance Program
- Monthly allocation of work-from-home days
- Voluntary legal services
- Voluntary critical illness coverage
- Voluntary life insurance
- Voluntary dependent care/FSA
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
