Inside Sales
Sudbury Lumber Company Inc•Sudbury, MA
•Onsite
About The Position
The inside sales position provides customer service by answering questions, assisting customers, and processing sales at the sales counter or over the phone.
Requirements
- High school diploma or General Education Degree (GED)
- Experience in retail and/or independent retailer side of the building materials business
- Experience with Point-of-Sale software systems
- Strong communication skills
- Strong computer skills
- Attention to detail
- Must be able to lift and carry up to 30 pounds and occasionally up to 75 pounds
- Ability to be on feet for 8 hour shift
- Some local travel required, no overnight travel
Responsibilities
- Provides customer support to walk in retail or contractor customers
- Assists with product selection, purchases, and phone inquiries
- Advise customers in selection of building material supplies and related materials
- Prepare and process material estimates and orders including special orders
- Create new customer and build strong vendor relationships
- Estimates date of delivery to customer based on stocking levels and delivery schedules
- Enters new customer information into POS system, Bistrack
- Act as liasion with shipping and receiving staff to help coordinate deliveries
- Assist with loading and unloading lumber and building materials as necessary
Benefits
- Excellent medical and dental insurance plans
- Paid holidays and time off
- 401K Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
