Inside Sales

Odom • Anchorage, AK

5d • Onsite

About The Position

The Inside Sales position serves pre-existing accounts by obtaining orders by phone, fax, or email; entering product orders and mechanical service calls into a database; and selling new brands and additional products to established customers. The role communicates changes in volume or unproductive accounts to the appropriate salesperson and tracks outcomes, handles customer issues through resolution, and controls or limits off-day or off-cycle deliveries and delivery minimums.

The position is based at The Odom Corporation in Anchorage, Alaska, with work performed 60% in the office and 40% in the trade. The work environment is usually moderately noisy and can occasionally be louder due to outside environmental noise. The role requires use of pallet jacks and hand carts, frequent lifting and moving of 10–40 pounds, and occasional pushing or pulling of up to 250 pounds. Other physical activities include standing, walking, lifting products, reaching, handling objects or controls, and communicating; sitting, climbing or balancing, stooping, kneeling, and crouching are occasional. Reasonable accommodations are available for individuals with disabilities to perform essential functions. Background and drug screening apply.

Requirements

• High school diploma or GED preferred; one to two years of related experience or training, or an equivalent combination of education and experience.
• Must be at least 21 years of age.
• Must have a valid driver's license, a good driving record, proof of auto insurance (SR-22 is not acceptable), and reliable personal transportation.
• Knowledge of multi-line phone systems and strong computer skills.
• Accurate data entry.
• Excellent written and verbal communication skills.
• Self-motivated and able to work with very little direct supervision.
• Highly organized, with the ability to work quickly and accurately while handling competing priorities.
• Able to meet the physical demands of the role, including frequent lifting or moving of 10–40 pounds and occasional pushing or pulling of up to 250 pounds.

Nice To Haves

• Some college.
• Beverage sales and/or merchandising experience.
• Knowledge of the local market.
• Customer service skills and experience in the distribution industry.
• Experience with eoStar or other route accounting software.
• Bilingual skills.

Responsibilities

• Call on pre-existing inside sales accounts to obtain orders by phone, fax, and/or email.
• Enter product order requests and mechanical service calls into the database.
• Sell new brands and additional products to established customers.
• Communicate changes in volume or unproductive accounts to the appropriate salesperson and track outcomes and results.
• Handle customer issues from inception through final resolution.
• Control or limit off-day or off-cycle deliveries and delivery minimums.
• Perform other job-related duties as requested by the supervisor.

Benefits

• Salary of $43,000–$60,000.
• Bonus.
• Up to three weeks of paid time off to start.
• Nine paid holidays annually.
• Medical, dental, and vision benefits.
• 401(k) with employer match.
• Competitive wages and additional benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED