Inside Sales
Universal Stainless•Bridgeville, PA
•$55,000 - $65,000
About The Position
Universal Stainless is seeking an energetic, positive, and organized Inside Sales representative to build customer relationships in the specialty steel market. The role supports customers throughout the sales and order-fulfillment process, including quotations, order entry, invoicing, and customer service. The representative works with outside sales personnel and interacts with production and mill personnel. No cold calling is required.
Requirements
- Proficiency in Microsoft Office and Excel.
- Excellent verbal and written communication skills.
- Good organizational skills and the ability to multitask.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
Nice To Haves
- Business school education or an associate degree is preferred.
Responsibilities
- Interact with customers to submit offerings, enter orders, and support order fulfillment.
- Develop meaningful relationships with customers to encourage trust and loyalty.
- Provide quotations, including price and delivery analysis.
- Provide customer status reports as needed.
- Perform all aspects of order entry.
- Prepare customer invoices.
- Review contract purchase orders.
- Develop knowledge of products, processing, and specifications.
- Work together with outside sales personnel.
- Interact with production and mill personnel.
- Perform all customer service-related functions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
