Sales Inside

Foundation Building Materials•Leesburg, VA

10d

About The Position

Foundation Building Materials (FBM) is a construction materials distribution company serving commercial and residential construction markets in the United States and Canada. Together with Unified Door & Hardware Group (UDHG), it provides construction materials and commercial door, frame, and hardware solutions. The organization’s 8,000+ Team Members support construction and architectural projects through operational excellence, specialty expertise, and customer-focused service. Inside Sales Professionals build customer relationships by providing product guidance and exceptional service. The role supports customers from the front counter and through tailored sales solutions, while coordinating orders, inventory, deliveries, and project details with internal teams. This is a full-time position with a base pay range of $21–$29 per hour. The position reports to the Branch Manager.

Requirements

High school diploma or equivalent.
At least 2 years of inside sales experience; incoming-call experience is preferred.
Excellent verbal communication skills and telephone manner.
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Familiarity with Windows operating systems.
Warehouse work, including forklift experience or training.

Nice To Haves

Experience handling incoming sales calls.

Responsibilities

Communicate professionally and courteously with customers before, during, and after sales.
Provide product knowledge and prepare accurate quotes and proposals.
Assist walk-in customers and promptly handle inquiries or complaints.
Drive profitable sales through selling, upselling, and cross-selling.
Accurately enter orders, pricing, and customer data into systems.
Respond to orders and quote requests by phone, email, fax, and other channels.
Collaborate with outside sales representatives and internal teams to meet customer needs.
Maintain stock levels, organize the showroom, and support physical inventories.
Schedule and coordinate inbound and outbound deliveries and shipping logistics.
Negotiate freight rates and manage inventory movement.
Operate and balance the cash register and drawer daily according to proper procedures.
Use management software for billing, reporting, and project tracking.
Maintain current product knowledge and manage documentation and order details for large or complex projects.
Coordinate deliveries with Operations staff and coordinate the purchase and delivery of special products.
Attend all required sales meetings and company training programs.
Support company values of Safety, Customer Focus, Teamwork, Integrity, and being a Company of Choice for employees and customers.
Perform other duties as assigned.