Inside Sales

ABC Stone•Brooklyn, NY

12d•Onsite

About The Position

Inside Sales About Us: Over the course of our 30-year history, ABC Stone has had the honor of forging relationships with the world�s premier architects, designers, and visionaries. We pride ourselves on being an essential resource and trusted partner to our clients. We understand that no two projects are ever the same, which is why our service is tailored to the exact needs of our clients. At this exciting time in our company, ABC stone has an opportunity for an experienced Inside Sales Representative to join our growing team. Job Summary: We are seeking a proactive Inside Sales Representative to join our team. The Inside Sales Rep will be responsible for generating leads, qualifying prospects, and driving sales opportunities to achieve revenue targets. This role requires excellent communication skills, a customer-focused approach, and the ability to work in a fast-paced environment. The ideal candidate is able to manage inside sales activities by performing the essential duties and responsibilities personally or through Sales Support Team members. Must have the ability to build long-term relationships and provide outstanding follow-up.

Requirements

Must be a team player with a positive attitude
Excellent communication and negotiation skills
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong interpersonal skills with the ability to build and maintain relationships
Self-motivated with a proactive approach to work
Ability to work independently and in a team environment
Results-oriented with a track record of consistently achieving or exceeding sales targets
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient in MS Office and CRM software
Experience with SalesForce
High school diploma or equivalent.
At least two years related experience required.

Responsibilities

Works on Leads and Opportunities coming from Info @ , Calls, Walk Ins, VP of Sales & Pre-Existing Clients
Capture all necessary client information and enter in SalesForce
Qualify the lead source correctly SF Proper use of the CRM events connected to a Sales Order (SPS)
Follow all SOPs as assigned
Meets with clients to discuss and develop leads, create architectural specifications and select materials suitable for the intended application
Introduce and explain materials and products to clients
Demonstrates the functions and utility of products or services to customers based on their needs
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Collaborate with the sales team to share best practices and drive sales initiatives
Prepare and deliver sales proposals, quotes, and contracts
Provide exceptional customer service throughout the sales process and after-sales support
Maintain accurate and up-to-date sales records and reports
Maintaining potential and current projects in SalesForce
Provide client support and customer service via phone, email and in person
Set up Zoom and Conference Calls
Conduct meeting and presentation both in person at the showroom and remotely
Conduct viewings
Participate in all Sales Meetings as requested
Work with VP of Sales & Showroom Team Leaders on sales goals
Identify and pursue new sales opportunities through cold calling, networking, and referrals
Build and maintain a network of sources from which to identify new sales leads
Build and maintain relationships with existing customers to ensure repeat business
Continually learn new products
Knowledge of all products and services and ability to explain material and products to clients
Follow-up on projects/quotes
Discuss Special Orders with SPO Team & relay information to clients
Work with Outside Sales Reps
Attend Business Events & Training sessions both on-site & off-site
Welcoming and greeting clients as necessary
Adhere to ABC Worldwide Stone Policies and Procedures
Perform other work-related duties as assigned