Inside Sales

J&L Building Materials • Frazer, PA

9d • Onsite

About The Position

Join J&L Building Materials’ Inside Sales Team at its flagship location in Frazer, Pennsylvania. This customer-facing role works at the counter, providing service to customers and supporting sales goals. The position is suited to someone who understands the product range, is passionate about the building industry, and enjoys developing customer relationships.

J&L Building Materials is a third-generation, family-owned independent distributor serving professional contractors and builders since 1958. The company emphasizes exceptional customer service, personalized experiences, thoughtful and integrity-based business practices, authentic relationships, accountability, and honesty.

The starting rate is $24.75. This is not necessarily an all-inclusive description of the responsibilities, requirements, or working conditions; management may revise the role or assign other tasks.

Requirements

• Exceptional customer service skills.
• Strong attention to detail and ability to communicate and follow procedures.
• Familiarity with the building-material industry or construction/contracting experience.
• Strong familiarity with technology, including Microsoft Office Suite and point-of-sale or inventory systems.
• Preferred education and experience: an associate or bachelor’s degree, preferably in a business-related field; alternatively, a high school diploma or GED and at least one year of related sales experience.

Nice To Haves

• Familiarity with the building-material industry or construction/contracting experience.
• An associate or bachelor’s degree, preferably in a business-related field.
• At least one year of related sales experience if the candidate has a high school diploma or GED.

Responsibilities

• Provide a high level of customer service and satisfaction for activities under the employee’s control.
• Build and maintain positive customer relationships.
• Enter new customer information and sales data for existing customers into the computer database.
• Make outbound lead follow-up calls to potential and existing customers by telephone and email.
• Handle inbound sales lead calls and seek to convert them into sales.
• Resolve customer complaints and disputes through the proper channels.
• Provide product demonstrations to qualified customers upon request.
• Explain product features, quote prices and credit terms, and prepare sales orders.
• Estimate delivery times and investigate and resolve delivery issues.
• Coordinate and assist with stocking, inventory, and cycle counting of materials.
• Prepare reports on business transactions.
• Attend branch meetings.
• Travel to and attend meetings and seminars for product training.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Employer contribution to a Health Savings Account for employees enrolled in the high-deductible health plan.
• 401(k) with a 6% employer match after six months of employment.
• Profit-sharing bonus program.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed