Inside Sales Team Lead

PowerPak Civil & Safety•Congers, NY

1d•Onsite

About The Position

The Inside Sales Team Lead manages the Company’s Inside Sales department, sets and achieves sales targets and KPIs, motivates and leads the team, and ensures timely sales reporting. The role manages 6–8 Account Manager direct reports and reports to the Sales Director. It is an exempt, on-site position in Congers, New York, with working hours of 7:00 a.m. to 4:00 p.m. The stated salary range is $125,000–$150,000. The Team Lead is responsible for team performance, training and onboarding, strategic planning, database management, sales reporting, and day-to-day leadership. The role works with HR, management, and Operations to support team members and address customer-related logistical or operational issues.

Responsibilities

Manage the Inside Sales department and its 6–8 Account Manager direct reports.
Set, monitor, and achieve the Inside Sales team’s KPIs and targets; motivate the team and adjust approaches where necessary.
Monitor targets presented in the weekly Sales PPT, 30-minute response time, and phone-answering speed.
Work with HR on acquiring and training new team members; take responsibility for training and onboarding, with HR available as a resource.
Create strategic quarterly sprints to advance the sales team and review them in the Leadership Weekly Business Review (WBR).
Develop and implement an effective daily time-zone database.
Manage the sales database.
Prepare sales reporting, including the weekly Sales PPT and monthly sales reports.
Develop strategic plans for the future of the Inside Sales Team when necessary.
Exhibit PowerPak Core Values.
Provide daily motivation and resources to help the team meet its KPIs.
Work with HR and Management on team-member issues or concerns.
Provide training on all sales procedures.
Work with Operations to resolve logistical or operational customer issues.
Provide daily leadership and management of the Inside Sales Team.
Perform additional duties that fall within the role.