Inside Sales Specialist
About The Position
The Inside Sales Specialist (ISS) is responsible for building and maintaining relationships with existing and potential customers, as well as working closely with production to achieve financial growth and profitability. This role involves making sales development calls, establishing and maintaining business relationships, and managing customer-related issues. The ISS will also learn and promote company products and services, provide feedback to management, and maintain detailed customer contact information and sales activities within SAP. Pricing analysis to ensure price increases are passed on and reviewing account activities to ensure active management are also key responsibilities. The company, EIS Legacy, is a leading specialty distributor, converter, and fabricator of electrical process materials and related parts, serving various electrical and electronic industries. They have over 900 employees and a broad product portfolio, custom engineered fabrication solutions, and deep supplier relationships.
Requirements
- Associate’s Degree in Business Administration or equivalent education
- Minimum of two years sales experience (inside, field, tele sales)
- Ability to work in a team environment and fulfill objectives with minimal direct supervision
- Excellent communication and relationship building skills
- Strong verbal and written skills
- Excellent analytical skills
- Detail oriented and ability to multi-task
- Innovative, proactive, and self-directed
- Ability to focus on goals and develop a work plan that produces desired results
- Proficient in Microsoft Office
Nice To Haves
- SAP business software experience is a plus
Responsibilities
- Make sales development calls to existing and potential customers
- Establish and maintain business relationships with customers
- Work closely with suppliers and customers to better understand and meet their individual needs and requirements
- Respond to and manage customer related issues including customer scheduled orders, expedites, corrective actions, and finished good design changes
- Learn and promote company products and services
- Provide feedback to management and Marketing regarding customer needs and concerns
- Maintain detailed customer contact information and related daily sales activities within SAP
- Perform pricing analysis to ensure price increases are passed on
- Maintain customer contact information for lead generation purposes
- Review account activities (calls/e-mail/mailings/fax) frequency to ensure accounts are actively managed and reflect changing customer and company needs
- Strategize with team members on ways to improve sales figures and identify the benefits of products and services for the customer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
