Inside Sales

PACE Supply•Central Point, OR

2d•$25 - $48•Onsite

About The Position

PACE Supply is hiring an Inside Sales Specialist for its growing Medford, Oregon branch. The role supports the branch’s sales efforts and works closely with the Outside Sales team and branch leadership to expand customer relationships and plumbing product sales. The position combines customer service, account management, quoting, order coordination, and sales support in a fast-paced, team-oriented environment. It offers opportunities for career growth as the branch expands. The employee will provide product recommendations and solutions, respond to sales inquiries, prepare quotations and submittals, coordinate order fulfillment with the warehouse, maintain transaction records, and help identify ways to improve customer satisfaction and retention. The role also supports purchasing and transfers, counter sales, and training on plumbing products and standard operating procedures. The work environment includes frequent standing, walking, reaching, and communication, along with prolonged periods standing or sitting at a desk and working on a computer. Employees may encounter moving mechanical parts and outdoor weather frequently, and high or precarious places and vibration occasionally. The typical noise level is moderate. Successful candidates must complete a background check, physical examination, and drug test.

Requirements

High school diploma or equivalent credential.
Prior sales or customer service industry experience, with negotiation ability and an understanding of marketing skills.
Knowledge of customer relationship management tools.
Ability to meet and exceed goals and targets in a fast-paced, results-driven environment.
Excellent negotiation skills.
Ability to multitask and prioritize in a fast-paced environment.
Detail-oriented and organized, with strong time management skills.
Ability to work as part of a team and independently when needed.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Willingness to learn and adapt to changing customer needs and industry dynamics.
Highly competitive sales skills and a desire to contribute to a winning team or organization.
Ability to meet the position's physical requirements and complete a background check, physical examination, and drug test.

Nice To Haves

An associate degree from a two-year college or university and four or more years of related experience and/or training, or an equivalent combination of education and experience.
Two years of plumbing sales experience.

Responsibilities

Collaborate with sales and branch leadership to understand customer requirements and recommend suitable products and solutions.
Prepare and submit accurate quotations and submittals promptly, providing personalized customer service.
Coordinate with the warehouse team to support order fulfillment and timely deliveries.
Respond to sales inquiries and resolve customer concerns or questions professionally and promptly.
Maintain accurate records of sales transactions, products sold, and related administrative work.
Manage accounts, build client relationships, and identify opportunities to improve customer satisfaction and retention.
Work with sales and branch leadership to increase plumbing product sales and provide customer quotes.
Process purchases and transfers as needed and communicate with the purchaser.
Contribute to the sales team and provide counter sales support.
Integrate and train existing employees on plumbing products and standard operating procedures.