Inside Sales Specialist - Retail

Mettler Toledo • Columbus, OH

8d

About The Position

Join a collaborative and customer-focused sales team to drive growth, strengthen customer relationships, and support strategic sales initiatives. The Inside Sales Specialist partners closely with Field Sales to identify opportunities, coordinate customer engagement, and deliver service that supports customer success and revenue growth.

The role supports quoting, order management, customer follow-up, and sales activities in assigned territories. It also involves prospecting and qualifying new opportunities, coordinating customer appointments, building relationships, maintaining CRM records, and collaborating with internal teams to achieve sales objectives.

Requirements

• At least 1 year of sales, customer service, and/or marketing experience, or relatable education experience.
• Knowledge of Microsoft Office programs.
• Excellent people skills to create rapport with prospects quickly.

Nice To Haves

• A Bachelor's Degree is preferred but not required.
• Experience using SAP's CRM system is a plus.

Responsibilities

• Partner with Field Sales Representatives to support quoting, order management, customer follow-up, and sales activities within assigned territories.
• Prospect and qualify new business opportunities, identify key decision-makers, and generate high-quality leads.
• Schedule and coordinate customer meetings, onsite visits, and virtual sales appointments to support account growth.
• Build relationships with new and existing customers and serve as a trusted resource and point of contact.
• Maintain accurate CRM records, track customer interactions, and support pipeline management and reporting.
• Collaborate with Sales, Marketing, and internal support teams to deliver an outstanding customer experience and achieve sales objectives.

Benefits

• Medical, dental, and vision care coverage starting on date of hire.
• 401(k) savings plan with company matching, starting on date of hire.
• Tuition reimbursement.
• Employee wellness programs.
• Perks and discounts.
• Parental and caregiver leave policies.
• Paid time off.
• Flexible spending.
• Short- and long-term disability.
• Basic life insurance.
• Business travel insurance.
• Employee Assistance Program.
• Domestic partner benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed