Inside Sales Specialist

Teleflora•Oklahoma City, OK

2d•Hybrid

About The Position

Teleflora is hiring multiple Inside Sales Specialists to join its team in Oklahoma City, Oklahoma. The role focuses on selling Teleflora products and services by phone to retail flower shops in its florist network. It is a business-to-business sales position with an hourly wage plus commission, including opportunities to earn additional income through sales contests and performance-based commission. The stated average annual wage ranges from $35,000 to $65,000. The team offers a hybrid schedule: employees generally work in the Oklahoma City office Monday through Wednesday and may voluntarily work from home Thursday and Friday; working from the office remains an option. The position requires flexibility as shifts may change with departmental needs and company programs. Overtime, including nights and weekends, may be needed during peak floral holidays, and holiday time off may be restricted due to order deadlines. Work is performed in an inside office environment, with potential travel to Teleflora offices, floral industry events, or Territory Sales Manager visits. The successful candidate maintains knowledge of Teleflora products, services, systems, and technology; uses internal sales tools and reporting to support sales; and builds rapport and trust with florists. The role works with the Inside Sales Supervisor and Inside Sales Coordinator on sales strategies, and contributes feedback and recommendations to the supervisor. The position also includes participation in meetings and training and other assigned duties.

Requirements

High school diploma or equivalent.
At least 3 years of experience selling in a call center and sales environment, with proven telephone and sales skills.
Strong attention to detail, ability to multitask, and strong organizational skills.
A positive, energetic, open-minded attitude toward challenges.
Proven teamwork, communication, emotional intelligence, and collaboration abilities.
Solution-oriented, optimistic, competitive, and comfortable in a fast-paced, dynamic organization.
Basic computer proficiency, including Excel and Word.
Flexibility in shifts as departmental needs and company programs change.
Willingness to work overtime, including nights and weekends during peak floral holidays, as needed.

Nice To Haves

Advertising sales experience.

Responsibilities

Maintain full knowledge of Teleflora product lines, services, systems, and technology.
Use internal sales tools, systems, data, and reports to maximize sales to active and new floral customers.
Work with the Inside Sales Supervisor and Inside Sales Coordinator to develop and execute sales skills and strategies, including closing, objection handling, recognizing buying signals, upselling, and consultative selling.
Maintain a disciplined daily calling routine and commitment to individual and team targets and objectives.
Exceed personal and team sales targets by managing calls, call time, talk time, close rates, and units per sale effectively.
Build rapport and trust with Teleflora florists and use customer contacts to reinforce Teleflora’s commitment to florist partners and its products and services.
Provide regular feedback, recommendations, guidance, and sales and operations perspective to the Inside Sales Supervisor.
Participate in daily, weekly, and annual meetings and training programs as needed.
Work overtime during peak floral holidays, including nights and weekends, as needed.
Perform other tasks as assigned.

Benefits

Medical coverage
Vision insurance
Dental insurance
401(k) with matching eligibility
24/7 online physician consultations
Virtual mental health resources
Life coaching
Employee community groups
Cash rewards for healthy habits
Fitness reimbursements
On-demand fitness videos
Career advancement opportunities and internal mobility
Learning and development resources, including leadership training, webinars, and eLearning courses
Company-wide mentorship program
Continuous improvement training
Wonderful Giving company-provided charitable funds
Wonderful Neighbor group service projects