Inside Sales Specialist

Gentherm • Racine, WI

3d • Hybrid

About The Position

The Inside Sales Specialist provides internal support to Key Account Manager(s) by coordinating sales-related activities between Modine and its customers. The role supports quotations, requests for quotation (RFQs), purchase orders, customer account setup, commercial terms, and new product launches, while coordinating with customers and internal teams to resolve pricing and other commercial issues. The position also maintains customer and program documentation and supports forecasting, communications, and continuous process improvements.

Requirements

• A high school diploma is required.
• Excellent organizational, written, and verbal communication skills.
• Good math capability and computer skills, including Excel, Word, and SAP.
• Ability to work as a team player, handle a wide range of activities, and adjust well to changes.
• Ability to multitask and prioritize workloads.

Nice To Haves

• An associate’s degree and/or equivalent experience in business administration, engineering, sales, and/or inside sales is preferred.

Responsibilities

• Partner with Key Account Managers to prepare timely, accurate customer quotations and support RFQ processing through GQRS and customer systems.
• Ensure compliance with quoting procedures, approvals, and internal work instructions.
• Manage customer RFQs, change requests, and quote submissions, including tooling and cost transparency.
• Set up new customer accounts, including credit documentation and risk assessment.
• Review and process purchase orders, verify pricing accuracy, and coordinate order entry and estimates.
• Evaluate customer terms and conditions, route them for cross-functional review, and maintain contract documentation.
• Collaborate with estimating, pricing, credit, engineering, and manufacturing teams to resolve pricing and commercial issues.
• Support new product launches, including pricing setup, BOM alignment, and internal system readiness.
• Maintain accurate customer files and track program lifecycle, including re-quoting and pricing updates.
• Serve as a liaison between customers and internal teams, supporting forecasting, communications, and continuous process improvements.

Benefits

• Paid vacation
• Short-term disability
• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending benefits
• Tuition reimbursement
• Health Savings Account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED