Inside Sales Specialist

Teleflora•Paragould, OK

3d•Hybrid

About The Position

Teleflora is seeking motivated, personable, resilient, energetic, and competitive candidates who enjoy selling. The Inside Sales Specialist works on a team focused primarily on selling Teleflora products and services to retail flower shops. This business-to-business telephone sales role offers an opportunity for personal growth and to contribute to the company. Advertising sales experience is a plus. The Inside Sales team is based in Paragould, Arkansas. Employees may work in a hybrid schedule, with Monday through Wednesday in the office and the option to work from home on Thursdays and Fridays; working from home is voluntary, and employees may choose to work in the office. The position is hourly plus commission, with opportunities to earn additional income through sales contests and performance-based added commission. The stated average annual wage ranges from $35,000 to $65,000. The role requires maintaining knowledge of Teleflora’s products, services, systems, and technology; using internal sales tools and information to sell to active and new floral customers; building relationships with Teleflora florists; and meeting individual and team sales targets. The position is performed in an inside office environment. Shifts and requirements may change with departmental needs and company programs. Overtime, including nights and weekends, may be needed during floral holiday peak times, and holiday time off may be restricted due to floral order deadlines. Potential travel may include Teleflora offices, floral industry events, or Territory Sales Manager visits.

Requirements

High school diploma or equivalent.
At least 3 years of experience selling in a call center and sales environment, with proven telephone and sales skills.
Strong attention to detail, ability to multitask, and organization.
A positive, energetic, open-minded attitude and ability to tackle challenges.
Proven teamwork, communication, emotional intelligence, and collaboration abilities.
Solution-oriented, competitive, comfortable working at a fast pace, and adaptable to a dynamic organization.
Basic computer proficiency, including Excel and Word.
Flexibility to accommodate shifts and requirements that may change based on departmental needs and company programs.

Nice To Haves

Advertising sales experience.

Responsibilities

Maintain full knowledge of Teleflora product lines, services, systems, and technology.
Use internal sales tools, systems, data, and reports to maximize sales to active and new floral customers.
Work with the Inside Sales Supervisor and Inside Sales Coordinator to develop and execute effective selling skills and strategies, including closing sales, addressing objections, recognizing buying signals, upselling, and consultative selling.
Establish an efficient daily operating rhythm, make calls consistently, and commit to individual and team targets and objectives.
Meet or exceed personal and team sales targets by managing calls, call time, talk time, close rates, and units per sale.
Build rapport and trust with Teleflora florists and use customer contacts to reinforce Teleflora’s commitment to its florist partners and its products and services.
Provide regular feedback, recommendations, guidance, and sales and operations perspective to the Inside Sales Supervisor.
Participate in daily, weekly, and annual meetings and training programs as needed.
Work overtime during floral holiday peak times, including nights and weekends, as needed.
Perform other tasks as assigned.

Benefits

Medical coverage
Vision insurance
Dental insurance
401(k) with matching eligibility
24/7 online physician consultations
Virtual mental health resources
Life coaching
Employee community groups
Cash rewards for healthy habits
Fitness reimbursements
On-demand fitness videos
Career advancement opportunities and internal mobility
Learning and development resources, including leadership training, webinars, and eLearning courses
Company-wide mentorship program
Continuous improvement training
Company-provided charitable giving funds through Wonderful Giving
Group community service projects through Wonderful Neighbor