Inside Sales Specialist

ZEISS Group•Dublin, CA

13d•Onsite

About The Position

The Inside Sales Specialist generates incremental revenue, by means of inbound and outbound calls, through the sale of Service Agreements. Future responsibilities may include sales of product add-ons including, but not limited to optional software. The Inside Sales Specialist has wide-range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Requirements

Minimum 6-8 years of demonstrated inside or outside sales experience, preferably in the medical capital equipment marketplace.
Ability to effectively initiate and manage outbound/inbound sales calls.
Ability to engage in consultative selling dialogue with emphasis on business impact (ROI, etc)
Excellent communication skills and professional telephone skills.
Strong negotiation skills
Creative thinking and problem-solving skills
Solid time management and organizational skills with ability to follow through.
Ability to work in a team environment.
Self-motivated with a high degree of initiative, and ability to work unsupervised.
Working knowledge of Microsoft Word, Excel, Access, and Salesforce.

Nice To Haves

Bachelor’s degree, preferred.

Responsibilities

Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets.
Negotiates final pricing and terms with purchasing point-of-contact.
Demonstrates strong verbal and written communication skills through business planning and customer presentations.
Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons.
Assess customer needs and proposes solutions to meet those needs to close sales.
Expected to write sales presentations and review customer needs based on age of equipment and financial exposure.
Accurately forecasts business in a defined territory.
Maintain records of customer contacts in a CRM database.
Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business.
Keep updated records of win-loss sales events.
Maintain up-to-date knowledge of product offerings, marketing programs and promotions.
Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning.
Meet and exceed minimum department call volume standards and department metrics.
Will be expected to offer guidance to other personnel, and lead teams and projects.
Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities.
Recommends changes to sales strategy, based on customer feedback, specifically targeting Lead Generation, Fact Finding, Follow-up, and Closing.
Participate in Trade Shows.