Inside Sales Specialist

Lucid Motors • Phoenix, AZ

12d

About The Position

Lucid Motors is seeking an Inside Sales Specialist to engage prospective customers interested in Lucid vehicles and deliver a personalized, exceptional customer experience. The specialist educates customers about electric drivetrains and Lucid products, combining technical knowledge with thoughtful storytelling to help customers through their buying journey. The role blends sales, marketing, and business development, with a guaranteed hourly wage and commission eligibility.

The specialist manages the full sales cycle, from prospecting through sales activation, in markets not currently served by Lucid. They follow up on leads from channels including marketing events, social media, newsletters, and sales concierge, and maintain customer engagement through phone, email, and chat. The position uses a consultative sales approach, Salesforce or another CRM, disciplined pipeline management, and customer feedback to support sales goals and improve products and processes. Flexible availability, including evenings, weekends, and holidays, is required.

Requirements

• At least 4 years of professional sales experience, including end-to-end prospecting.
• Experience selling through multiple channels, such as phone, email, chat, or in person.
• Proficiency with Salesforce or another CRM.
• Curiosity about and passion for electric vehicles, the premium vehicle market, and its competitive landscape.
• Strong storytelling, listening, and customer relationship skills, including empathy, communication, integrity, and asking high-quality questions.
• Ability to work effectively in a fast-paced, high-growth environment.
• Ability to think quickly and work in ambiguous, rapidly changing situations.
• Strong interpersonal skills and ability to build and maintain positive, productive relationships with peers and customers.
• Ability to meet or exceed KPI metrics.
• Proactive, action-oriented approach, with urgency and efficiency in achieving objectives.
• Exceptional time management, organization, prioritization, and multitasking skills.
• Availability to work flexible hours, including weekends, evenings, and holidays.
• Valid driver’s license with no suspensions within the past year.
• Drivers under 21 must have maintained a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
• Ability to obtain appropriate state DMV licensing, where applicable.

Nice To Haves

• Prior experience in automotive, hospitality, customer service, or consulting.

Responsibilities

• Manage the full sales cycle, from prospecting through sales activation, in geographies that are unserved Lucid markets.
• Follow up on leads in a designated market area from corporate marketing events, social media, newsletters, sales concierge, and other channels.
• Use a consultative sales approach, developing product and process knowledge and business acumen to influence customer purchases.
• Assess customer needs through personalized interactions and insightful questioning.
• Use in-depth knowledge of Lucid products to offer tailored solutions.
• Understand competitor models, pricing, and packages to educate customers about Lucid.
• Build and nurture customer relationships to foster brand loyalty.
• Use Salesforce or another CRM to track and manage customer interactions and maintain consistent engagement.
• Build and maintain a robust sales pipeline through disciplined practices.
• Meet and exceed performance targets while delivering exceptional customer experiences.
• Engage prospects through phone, email, chat, and other communication channels.
• Record customer feedback to help improve products and processes.
• Deliver a memorable sales experience.
• Assist with daily operations as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligible employees may participate in Lucid’s equity program and/or discretionary annual cash incentive program.
• Hourly/non-exempt employees accrue up to 120 hours of paid time off; salaried/exempt employees accrue up to 160 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed