Inside Sales Specialist

Dover Corporation • Salisbury, MD

43d • $23 - $26 • Onsite

About The Position

Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications-based specialty products – engineered components and subsystems – for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.

Requirements

• High School Diploma or GED
• 2-4 years’ direct customer service experience
• Clear Verbal and Written communication skills
• Experience in planning, directing, and coordinating quotations
• Must have experience in a manufacturing environment, with electronics experience being a plus
• Must meet the knowledge, skills, and abilities listed
• Must have strong attention to detail
• Must be able to analyze and solve complex problems
• Must have excellent interpersonal and communication skills
• Must have expertise in Microsoft Office Suite products, specifically Word, Excel, PowerPoint
• Must have the ability to plan and manage multiple projects at once
• Ability to read, analyze and interpret contracts, technical procedures, and/or governmental documents
• Ability to learn and operate effectively in CRM and ERP applications
• Ability to thrive in a dynamic, high-pace environment

Nice To Haves

• electronics experience being a plus

Responsibilities

• Creation of quotations for customers
• Creation and follow-up on leads from customers
• Managing accounts and opportunities in Customer Relationship Management (CRM) system
• Managing customer online supply chain portals – specific to quotation and order status requirements
• Supporting in-person and remote customer meetings
• Interfacing with Engineering for technical evaluations
• Understanding part topologies to support accurate quoting
• Creating part numbers in Enterprise Resource Planning (ERP) system
• Working with Operations to ensure production updates are communicated to customers in response to open-order status requests
• Supporting customer order expedite requests

Benefits

• A 401(K) Savings Plan With Employer Contributions
• Medical, Dental And Vision Insurance
• Wellness Programs
• Health Savings Account
• Health Care And Dependent Care Flexible Spending Accounts
• Company Paid Short-Term Disability And Long-Term Disability
• Company Paid Employee Basic Life And Ad&D Insurance
• Supplemental Employee And Dependent Life Insurance
• Optional Accident, Hospital Indemnity And Critical Illness Insurance
• Adoption, Surrogacy, And Fertility Benefits And Assistance
• Commuter Benefits
• Parental, Military, Jury Duty, And Bereavement Leaves Of Absence
• Paid Time Off, Including Up To 10 Paid Holidays Per Calendar Year Based Off Schedule
• Paid Vacation Days
• 40 Paid Sick Leave Hours Annually Or As Provided Under State And Local Paid Sick Leave Laws
• Tuition Assistance
• Business Travel Services
• Employee Discounts
• An Employee Assistance Program That Includes Company Paid Counseling Sessions And Legal Services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED