Inside Sales Specialist

Capital City Press•Baton Rouge, LA
•Onsite

About The Position

Georges Media Group is seeking a highly motivated Inside Sales Specialist to support the business in several capacities. The employee will work with partner funeral homes and families on obituary notices, assist with inside sales initiatives such as job recruitment advertising, and manage front desk interactions at the Baton Rouge office. The role is part of a team responsible for classifieds, obituary, and legal advertising. The position requires strong customer service, attention to detail, accurate data entry, and the ability to manage multiple tasks while meeting strict publication deadlines. As a primary customer contact, the specialist provides assistance with advertising options, pricing, publication schedules, online submission portals, and payment processing.

Requirements

  • Strong computer skills, including email, Microsoft Office, and web-based applications.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to perform basic mathematical calculations and accurately determine advertising charges.
  • Ability to multitask and work efficiently in a deadline-driven environment.
  • Ability to work independently while maintaining effective communication with team members and management.

Nice To Haves

  • 1–3 years of customer service, clerical, administrative, or data-entry experience preferred.

Responsibilities

  • Build strong, long-term partnerships with area funeral homes by delivering reliable service.
  • Provide customer service at the front desk and to potential clients interested in job recruitment campaigns.
  • Communicate deadlines and share information with colleagues to support efficient work.
  • Remain open to ongoing industry changes, including the use of artificial intelligence to support the work.
  • Participate in team-building trainings.
  • Assist funeral homes and families with obituary notices.
  • Support inside sales initiatives, including job recruitment advertising.
  • Manage front desk interactions at the Baton Rouge office.
  • Assist customers with advertising options, pricing, publication schedules, online submission portals, and payment processing.

Benefits

  • Competitive base salary, adjustable based on prior experience.
  • Comprehensive benefits package including health, retirement, and paid time off.
  • Ongoing training, professional development, and long-term career growth opportunities.
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