Inside Sales Specialist

Air Clean Systems• NC, US, NC
•Onsite

About The Position

Mystaire, Inc., a global supplier and North American manufacturer of laboratory and forensic safety equipment, is seeking an Inside Sales Specialist based in Charlotte, North Carolina. As part of the sales team, this role creates and develops sales leads, works toward meeting or exceeding sales goals, and provides excellent customer service. The specialist must communicate product details clearly and effectively to customers and prospective customers. This is a full-time, non-exempt, hourly position in a fast-paced professional environment with opportunities for growth. General hours are 9:00 a.m. to 6:00 p.m., Monday through Friday, with a one-hour lunch break; hours may vary based on department needs and manager discretion. Occasional travel of up to 30% for trade shows and customer site visits may be required. Work is regularly performed in an office environment.

Requirements

  • Bachelor's degree from an accredited college or university.
  • Ability to work both independently and as part of a team.
  • Positive attitude and strong written, oral, and interpersonal communication skills.
  • Working knowledge of Microsoft Office products, including Outlook, Word, and Excel.
  • Strong phone presence, listening skills, and presentation skills.

Nice To Haves

  • Prior sales experience (a plus, but not required).
  • Experience in a customer service sales environment.
  • Experience in scientific sales or laboratory equipment.
  • Lead generation experience.

Responsibilities

  • Source new sales opportunities through inbound lead qualification and follow-up activity.
  • Prospect leads through account and contact research.
  • Develop a strong understanding of Mystaire’s products and customer needs and requirements.
  • Educate prospective and existing customers accurately about products.
  • Maintain and expand a database of prospective customers.
  • Proactively contact current and potential customers to generate sales.
  • Target inactive and competitive accounts for conversion.
  • Improve existing customer relationships.
  • Work with sales representatives, customer service, and management to facilitate excellent customer service.

Benefits

  • Medical insurance, dental insurance, vision insurance, Teladoc, life insurance, and short-term disability after an introductory period.
  • 401(k) plan with traditional and Roth options and an employer contribution.
  • Paid personal leave and company-paid holidays.
  • Employee assistance program for full-time employees.
  • Commissions available after one year of employment or at management discretion.
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