Inside Sales Specialist

The Wonderful Company•Oklahoma City, OK

21d•$35,000 - $65,000•Hybrid

About The Position

Teleflora is hiring multiple Inside Sales Specialists to join its Inside Sales team in Oklahoma City, Oklahoma. The role focuses primarily on selling Teleflora products and services by phone to the company’s network of retail flower shops. It is a business-to-business sales position with opportunities for personal growth and to contribute to the company. Advertising sales experience is a plus. The position offers an hourly wage plus commission, with opportunities for additional income through sales contests and performance-based added commission. The stated average annual wage ranges from $35,000 to $65,000. The team may work a hybrid schedule, with Monday through Wednesday in the Oklahoma City office and the option to work from home on Thursdays and Fridays. Working from home is voluntary; working in the office is also available. The specialist maintains knowledge of Teleflora products, services, systems, and technology; uses sales tools and customer data to drive sales; and works with the Inside Sales Supervisor and Inside Sales Coordinator on sales strategies. The role requires disciplined calling, achieving sales targets, building trust with florists, and providing feedback to the supervisor. Overtime during floral holiday peak periods, including nights and weekends, may be required. The work is performed in an inside office environment, with potential travel to Teleflora offices, industry events, or Territory Sales Manager visits.

Requirements

High school diploma or equivalent.
At least 3 years of experience selling in a call center and sales environment, with proven phone and sales skills.
Strong attention to detail, ability to multitask, and strong organizational skills.
A positive, energetic, open-minded attitude and ability to tackle challenges.
Demonstrated teamwork, communication, emotional intelligence, and collaboration skills.
Solution-oriented, competitive, comfortable working at a fast pace, and adaptable to a dynamic organization.
Basic computer proficiency, including Excel and Word.
Flexibility in shifts as requirements may change based on departmental needs and company programs.

Nice To Haves

Advertising sales experience.

Responsibilities

Maintain full knowledge of Teleflora product lines, services, systems, and technology.
Use internal sales tools, systems, data, and reports to maximize sales to active and new floral customers.
Work with the Inside Sales Supervisor and Inside Sales Coordinator to develop and execute effective sales skills and strategies, including closing, objection handling, identifying buying signals, upselling, and consultative selling.
Establish an efficient daily operating rhythm, making calls in a disciplined manner and committing to individual and team targets and objectives.
Exceed personal and team sales targets by managing calls, call time, talk time, close rates, and units per sale effectively.
Build rapport and trust with Teleflora florists and reinforce Teleflora’s commitment to florist partners and its products and services during customer contacts.
Provide regular feedback, recommendations, guidance, and sales and operations perspectives to the Inside Sales Supervisor.
Participate in daily, weekly, and annual meetings and training programs as needed.
Work overtime during floral holiday peak times, including nights and weekends, as needed.
Perform other tasks as required and additional duties as assigned.

Benefits

Medical coverage.
Vision insurance.
Dental insurance.
401(k) with match eligibility.
24/7 online physician consultations.
Virtual mental health resources.
Life coaching.
Employee community groups.
Cash rewards for healthy habits and fitness reimbursements.
On-demand fitness videos.
Career advancement opportunities and internal mobility.
Learning and development resources, including people-manager and leadership training, webinars, and eLearning courses.
Company-wide mentorship program.
Continuous improvement training.
Wonderful Giving funds employees can allocate to up to three charities of their choice.
Opportunities to participate in Wonderful Neighbor group community service projects.